Top Hat Carpet Care

ABN 90 317 407 989

Hired 378 times on Oneflare

  • oui-location
    7 Ferndell Cres Templestowe VIC
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WINNER 2016 Oneflare Customer Service Award.
EMERGENCY Call Today Clean Today
Quality On-Time cleaning at affordable rates.
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Qualifications

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    Public Liability Insurance

Reviews (209)


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  • Good job. On time service. Nice guy. But do nail down the price beforehand - or the quote may prove less than the bill. I note the reply. I have no desire to argue with you, and we will pay the full amount. As I said when I raised this by email offline, your OneFlare quote was $140 for 80m... Good job. On time service. Nice guy. But do nail down the price beforehand - or the quote may prove less than the bill. I note the reply. I have no desire to argue with you, and we will pay the full amount. As I said when I raised this by email offline, your OneFlare quote was $140 for 80m2 of carpet, not $160. So the $170 bill seemed out of order.

    Jon replied

    I'm very disappointed to read this review. When I booked the job with you on the phone I ESTIMATED it at $160. Upon completion of the job both your daughter and the other gentleman said that the carpet looked EXCELLENT. You were nowhere to be seen. I suppose charging $10 above my estimate (whi... I'm very disappointed to read this review. When I booked the job with you on the phone I ESTIMATED it at $160. Upon completion of the job both your daughter and the other gentleman said that the carpet looked EXCELLENT. You were nowhere to be seen. I suppose charging $10 above my estimate (which by the way isn't a QUOTE) is fair and reasonable compensation for YOU not having the decency to even offer me a coffee. I'll cop it on the chin for poor work or poor communication, but I certainly won't wear it from a client who misinterprets the difference between an estimate and a quote. Added to that you downrated what was described as an excellent job to a good job because of that $10. Send me your bank details and I will refund you whatever you think I stole from you.

    25 May

  • Hi fantastic service I recommend using Oneflare Pty Ltd

    Jon replied

    Thanks for your review. I represent Oneflare as my own business Top Hat Carpet Care lol

    25 May

  • Reliable and did a quality job. Was an exit clean for rental.

Portfolio (20)

Services

Top Hat Carpet Care offers the following services:

  • Carpet Cleaning
  • High Pressure Cleaner
  • Grout Cleaner

Frequently Asked Questions

  • Why should a customer hire you over another service provider?

    25 years experience means you can entrust your valuable fabrics to me. We take the time to get the job done right first time every time and our experience covers many a different scenario. No cheap in and out in 5 minutes. For results you will love call 1800 4SPOTS / 1800 477687. Insurance claims handling and restoration services are also available on 1800 4FLOOD / 1800 435663.

  • What experience, skills, qualifications or training do you have to make you the right person for the job?

    I was the first Australian carpet cleaner to receive IICRC certification in 1986 in Water Damage Restoration. I have cleaned carpet and upholstery in Australia, Hong Kong, New Zealand, USA and the UK. As owner of 1800 4SPOTS you get the skills and experience of a master cleaner. Having previously ran a 25 man operation I have turned my business back to a sole owner operator business to ensure the quality of work is attained every time. Keeping abreast with the latest in technology, my machinery and chemicals, as well as my vast network of friends who are professional cleaners, means I can resolve most all rectifiable carpet, upholstery and hard floor surface problems.

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