Trust and Safety

Your safety is our priority

It's important to find a trusted business for your home services. When you hire a local provider on Oneflare, we have a range of measures to ensure that you and your valuables are protected.

Home Care Guarantee

When you hire a business backed by our Home Care Guarantee, your job is automatically protected against any kind of negligence or intentional damage. We cover you for free and in the rare event something goes wrong, we'll pay up to $500 for another Oneflare business to repair the damage.

On–Time Guarantee

Hire a business with our On-Time Guarantee so you know which businesses promise to be punctual. If your hired business is late without at least 1 hour notice, we'll pay you $50 to compensate for the lost time.

Oneflare Verified Badge

Spot trusted and transparent experts by looking out for the Verified Badge. Businesses who qualify for the Verified Badge have provided their logo, description, ABN and a current Public Liability Insurance certificate.

Ratings stars

Ratings and reviews

Before you hire a business, you can check their rating on Oneflare and read customer testimonials. Our dedicated Customer Care team will immediately investigate any untruthful businesses and revoke any fake accounts.

Privacy protection

When you request a service or register your business on Oneflare, your details are secured by our Privacy Policy. We do not share confidential details about our customers without consent.