Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a fully registered Australian company. We are not just a business, we are a company and thus we are   proud to be obligated to the Australian Corporate Code of Conduct Bill 2000.   Furthermore we are very rare agency that offer a refundable deposit policy. Our client's deposit will be refunded if both parties couldn't reach a mutual agreement. However in all of our years of operation, we never have to refund anyone, ever.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

We are proudly 100% Australian owned. We create web-based solutions based on careful research about the business, its competitors and its industry. We are transparent, understanding, flexible and our solutions are from just 800AUD! We even help you with your business model to drive more sales!

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We will require your business name, industry, main point of contact, current website or any other social profiles, your general requirements and finally your selection between WebSTART, WebSHOP, WebPRO, WebADS, WebSYS and/or WebAPPS.

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We just have one ultimate tip:  Book our FREE consultation. In this session we will walk you through the entire process so that you will always be in the know!   Where other agencies might keep you in the dark, we are an open book and will only commence works after making sure that you have fully understood our service and the entire process.

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Exclusively for Oneflare customers, we will be more than happy to offer you a complimentary WebADS service (RRP $300), where you can have a brand new Ads to tell the world about your brand new website!

Question 6

What makes your pricing competitive?

Accepted Answer

We believe that our price is at least 40 - 60% less than other local agencies. The reason for this is simply because we can not sleep at night if we over-charge our customers. We can keep our price extremely competitive is also thanks to our development team who are extremely productive. Where a team would take 3 months to create a website, we only placed 2 guys for the job and they completed it in 1 week.

Question 7

How do you normally charge for your service?

Accepted Answer

Our payment system is very straight-forward. Once the agreement is completed, we will require a 30% refundable deposit. after Phase 2 of the development, we will need another 40%. Finally, after the project has been completed, we will invoice the rest 30%. Clients can easily transfer the amount to us through any type of e-banking services.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We cover a wide range of industries from Healthcare, to Education, to Entertainment, to Retailing. Our services were created to cater different market segments and needs. This is possible because we have a team of Market Analysts that conduct careful, scientific researches about our client's industry, business, competitors, even before we sit down with them.  We specialize in:   WebSTART >> http://bit.ly/WebSTART  Best suited for newly-establish businesses.  WebSHOP >> http://bit.ly/WebSHOP  Best suited for businesses looking for a comprehensive eCommerce solution.  WebPRO >> http://bitly.com/WebPROs  Best suited for well-established businesses seeking a unique and highly-professional web solution.  WebAPP >> http://bit.ly/WebAPP  Best suited for those looking for an interactive and fully-customized mobile App.  WebSYS >>  http://bit.ly/WebSYS  Best suited for businesses who are struggling in running their daily operations.  WebADS >> http://bitly.com/WebADSau  Best suited for those looking to increase their brand recognition and gain more customers.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are comprises of:  Front-end designer and HTML cutter                                   x 2                             Ave Exp: ~ 5 Years User Experience (UX) / User Interface (UI) specialist           x 1                             Ave Exp: ~ 9 Years C++, Ruby on Rail, Python, .NET, Java, jQuery developer   x 3                             Ave Exp: ~ 8 Years MySQL, NoSQL, Node.js, HTML5, CSS3, PHP developer    x 2                             Ave Exp: ~ 12 Years C# specialist, IOS and Android app developer                      x 2                            Ave Exp: ~ 6 Years  We are fluent in the following technologies:  Programming languages: HTML 5, CSS 3, Python, Java, pHp, Ajax, ASP.NET, C++, Ruby on rail Database technologies: MySQL, Google BigTable, Oracle Database. Content Management System: Wordpress, Drupal, Joomla, Magento  Our recent clients include: PSC Education, Chemcert Australia, ClubQnect Australia, Beyond Practice Australia, Alpine Resort Motel. Please feel free to visit: http://www.websupaustralia.com/recent-works/ for more references.  Here is just one of the many testimonials we have received:  "Websup has truly impressed us with their digital solutions and services for our business. Ha An Luu Trong is a great to deal with: good communicator, good listener, impressive knowledge and the highest level of customer services. We would not have been able to launch the project in a timely manner without them. We have worked with many providers over the years however Ha and the team at Websup has our highest recommendation. If you are looking for a design team that provides quality, professional, timely digital solutions at a great price then contact Ha and the team at Websup" David Le - Managing Director - Beyond Practice

Websup Marketing Consultancy

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