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Frequently Asked Questions
Why should a customer hire you over another service provider?
Accredited Professional Photographers in Melbourne, providing outstanding photography at an affordable price. Studio and showroom in Reservoir, husband and wife team.
Is there a particular aspect of your trade or industry that you specialise in?
As professional photographers we are expert in complex lighting situations with outstanding skills in Wedding, Product, Portrait and Corporate Photography. We also provide high retouching services.
What are the typical things that you need to know before you can provide a quote to a customer?
For wedding enquiries we need to know the date and location of your wedding ceremony and reception. Also good to know your getting ready locations. If you have set a budget that is great.
What makes you the most reliable and trustworthy person for the job?
As a member of the AIPP(Australian Institute of Professional Photographers) we are governed by a code of conduct, standards of work and appropriate public liability insurances.
What experience, skills, qualifications or training do you have to make you the right person for the job?
We are an AIPP accredited studio. What the means to you is an assurance of professional standards in terms of quality, punctuality, behaviour and insurances. It provides the only level of accountability within the profession in Australia.
Are you an insured business and do you guarantee your work?
We carry the appropriate level of Public liability insurance giving you the piece of mind that of something unfortunate does happen you want be chasing up compensation. Our work is governed by our client contract which you as our clients has the opportunity to agree on and is our commitment to you.
How do you normally charge for your service?
Our charges are varied. We can go for a package price which may include photography time, prints and albums, or we can agree on an hourly rate. The flexibility is there to ensure we have a an offer for most budgets.
What makes your pricing competitive?
We do our best to cater for all budgets. We take the time to listen about your day, discuss your budget and work towards matching your expectations and budget with our offer.
Are there any special offers you would like to offer to Oneflare customers?
For winter and weekday weddings we have some great packages on offer. For Oneflare clients we are offering 4 hours of wedding photography for $895 including all Hi-res files on disc. Please get in contact to for the fine details.
How can a customer save money before you start the work? Please give 3 tips
The earlier you can lock in your service providers the better off you are at securing some sort of discount. Midweek weddings are becoming much more popular and for good reason, vendors are way more likely to attract you with discounts.