GeorgiaVerifiedLast edited Nov 4, 2018
My 4yo daughter came here for an emergency appointment after damaging her tooth. The admin staff worked so hard to get her the earliest available appointment and the dentist (we saw Dr Young) was wonderful at getting my daughter to comply and trust him so he could do what he needed to. There were... My 4yo daughter came here for an emergency appointment after damaging her tooth. The admin staff worked so hard to get her the earliest available appointment and the dentist (we saw Dr Young) was wonderful at getting my daughter to comply and trust him so he could do what he needed to. There were things to keep children entertained in the waiting room. It was as stress-free as possible and I was grateful for how much time Dr Young spent with her. I found on street parking but it's a quick walk from Westfield or Chase. I'll make a point of going here in the future, I was really happy with the standard of care. Read more
AnnaVerifiedLast edited Feb 18, 2015
Very good overall. Dr Aodhan took his time to explain the steps for my new dentures and was very kind.
Frequently Asked Questions
What are the typical things that you need to know before you can provide a quote to a customer?
Our dentists always spend some time getting to know the patient- this is important in order to build a solid relationship.
Full history of the patient's problem/issue
Diagnostic tests such as an Xray
Discussion with patient regarding the problem, diagnosis and treatment options available- this also considers budget.
How can a customer save money before you start the work? Please give 3 tips
If the patient has a piece of information which we require, for example an Xray, then it will save our dentists having to take a new one and therefore decrease the overall price of the appointment.
What makes your pricing competitive?
Our in-house laboratory means that we can keep our pricing as competitive as possible as we do not source any work out which would incur higher fees and taxes. This allows us to be extremely competitive.
How do you normally charge for your service?
This is very difficult to estimate as we offer so many services. Our staff are more than happy to roughly quote over the phone, however a consultation with out dentists will allow for an exact quote to be given and will make sure we are all on the same page- nothing beats face to face communication!
Is there a particular aspect of your trade or industry that you specialise in?
Our practice offers specialists: paediatric, maxillo-facial surgeon and periodontist.
We have a side of the business which solely focuses on implants and is incredibly popular and well known throughout Australia.
Our general dentists have mastered several areas through continual education and private practice experience.
Why should a customer hire you over another service provider?
We are proud to say that our service is unrivaled- Dr Aodhan Docherty and Dr Loan Tram are very experienced and diligent general dentists. We are a key part of the local community and are well known for delivering a dental experience like no other- conservative dentistry which is delivered by the very latest technology.
Are you an insured business and do you guarantee your work?
Our business is registered for voluntary practice accreditation. This is a form of government accreditation which our dentists have opted to gain, voluntarily. This is another exhibition showing that we are the premier dental service in Sydney.