Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, 1&DeOnie Bookkeeping Service is fully insured, we carry Public Indemnity and Public Liability Insurance and all work is guaranteed.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

Is your prospective bookkeeper a registered BAS agent? How much experience has your prospective bookkeeper had in your industry or profession?

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

I can get you away from the bookwork and back to where you should be, running your very successful business.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Bank Reconciliation is time consuming. So my first question is how many bank accounts and credit card accounts are used in the business as each line of the statement needs to be coded/reconciled to produce reports for the BAS, P&L and Balance Sheet.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Get Organised. The more information you can provide so your Bookkeeper doesn't need to search for it will save you money. Bank Statements, Credit Card Receipts, Sales Invoices.

Question 6

How do you normally charge for your service?

Accepted Answer

After an in-depth discussion on how you would like to see your business running , what information you need to make informed discussions about your business, I investigate what is needed to achieve those outcomes and charge an hourly rate, billed monthly.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Sales Invoicing, Bill paying on time, Budgets, Payroll, Expense record keeping. I can lodge your BAS and PAYG on time. I specialise in Xero but can work with MYOB too.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 10 years experience as a bookkeeper, a Registered BAS agent and member of the Australian Bookkeepers Network. I have worked with Small & Medium sized businesses.

1&DeOnie Bookkeeping Service

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