Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, all professional insurances are in place. Obviously injuries vary in severity and this may determine the outcome, however we strive to help all our patients manage their condition and impact on it.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Through sporting injuries and as I aged I wanted to help others overcome theirs and to learn how to self manage them

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Yes, on my Facebook page there is a story about a power lifter who overcame a back injury in time to compete and do very well indeed.

Question 4

What do you like most about your job?

Accepted Answer

Helping people overcome/manage their complaint. It is very satisfying to see people improving, especially when they are putting the effort in and getting the results they deserve.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Discuss the nature of the injury and what the Health Provider can offer to overcome your symptoms. Tell them when the injury occurred. This will lead to further queries and answers.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

This varies depending on the injury, but if we can't answer it there and then we will research the question and have that answer for you asap.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Experience is key here as having been an athlete myself and suffered more than my share of injuries I know what's required to overcome these.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Hands on Physiotherapy and exercise prescription to aid in recovery. Experience as an elite athlete an as a practicing Physiotherapist.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Unfortunately we need to see you and make an educated assessment of your condition. Alternatively you could contact us for pricing of our consults.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Consult a Doctor if you are in pain first and they should guide you to your approximate level of care.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Unfortunately not. My rates are very competitive and believe I offer very good value for money and provide a thorough assessment of your condition.

Question 12

What makes your pricing competitive?

Accepted Answer

Hands on treatment. I am not going to put a machine on you/heat pack and walk away and treat someone else.

Question 13

How do you normally charge for your service?

Accepted Answer

Initial consultation at approximately $90 with follow up appointments at $75, Private Health is also catered for using a HICAPS terminal and is processed on site.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Western Style Accupuncture, Joint mobilisation, Injury rehabilitation protocols and many Orthopaedic Specialist connections. Functional Capacity evaluations and exercise testing i.e., Cardiovascular VO2max.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Masters degree in Physiotherapy & a BSc degree in Sport & Exercise Science. Further to this I have worked with Football (Soccer) players at a paid level for some 11years.

4tfi Physiotherapy & Rehabilitation

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