Frequently Asked Questions
Why should a customer hire you over another service provider?
A Z auto offer a highly competitive price the least you can get for the world class service we offer.
What experience, skills, qualifications or training do you have to make you the right person for the job?
Our highly trained and experienced mechanics who can look after your vehicle(s) for you. From your high-performance vehicle to your family own jalopy. Our expert mechanic specialises in the servicing, maintenance, custom and repairs on all varieties of petrol and light diesel engines.
Is there a particular aspect of your trade or industry that you specialise in?
LPG Service Brakes Service Cooling System Exhaust System Service tune up’s Diff’s & C.V. Joints Air Condition and Re-gassing Steering / Suspension System Petrol / EFI and Light Diesel Engine Rebuild / Upgrade Performance Engine Standard / Sports Clutches Replacements Automatic / Manual Transmission
How do you normally charge for your service?
We generate an electronically based invoicing system, which can be sited on the spot and emailed to our customers straight away, showing date and time of transaction, which is cleared marked paid at the time. We accept credit card, EFTPOS, PayPal, Bank Transfer and cash in some cases...
What makes your pricing competitive?
A Z auto offer a highly competitive price the least you can get for the world class service we offer. We use good quality oil and parts, get a written quote and we will beat the price...
Are there any special offers you would like to offer to Oneflare customers?
Just give us a call as we always take care our customers, check our review from google... give us a go and see for yourself...
How can a customer save money before you start the work? Please give 3 tips
We always help our customers to look for the best price available in the market, we give them options as possible to fit within their budget with professional workmanship...
What are the typical things that you need to know before you can provide a quote to a customer?
Need fully details of your vehicle or the best option is just to come over to our workshop and meet us personally so we can properly check your vehicle...
Are you an insured business and do you guarantee your work?
Yes, we always guarantee our workmanship. We always help our customers in any way, we try our very best to get you going...
What makes you the most reliable and trustworthy person for the job?
I have been in this industry since 88 I have dealt a lot of customers and I understand how you feel. I know how the some Mechanics make big money from your pocket but we are here to help make a long time relationship with the customers...
What questions do customers commonly ask and how would you answer them?
New customers commonly ask "what is best cheaper way to get the car going"...? As we said we are the cheapest around and we can always help to find the cheapest available to suit your budget...
What questions should a customer ask to hire the right service professional?
Good question but I think it depends how the Mechanic approach you with a good customer service is the always best to go...
What do you like most about your job?
It is my passion to work on different types of cars, I come to work and excited to meet all challenges...
Do you have a favourite customer story you would like to share?
I have plenty, but there is a one long time customer diagnosed with cancer. He rang me few days before he died, just wanted to say thanks for all the helped I did for him and all the sharing and laughter's. Same day I came over and visited him to say thanks for being a friend.
How did you decide to get into your line of work?
Since my dad got ripped off from the Mechanical shop when I was young and they had a big argument about over charging us without my dad consent. From there I decided to be in this Automotive Business to change that...