Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes fully insured

Question 2

How did you decide to get into your line of work?

Accepted Answer

The scrap metal gold rush

Question 3

What do you like most about your job?

Accepted Answer

Meeting people and job satisfaction

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Is your tow truck licensed to tow damaged or disabled cars and are you fully insured ?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you need the key?A.. yes  Do I have to be with the car? A.. no but you must leave the key somewhere safe.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Honesty

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

With 21 years in the towing industry I have a trusted reputation for taking 100% care of your vehicle or machine/ plant and equipment

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Make and model of vehicle, do you have the key, clear access for the truck

Question 9

How do you normally charge for your service?

Accepted Answer

Time or kilometres depending on distance

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Anything automotive

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

43 years in the motor trade ,21 years in towing, qualified panel beater

AAA Advantage Towing

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