Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

YES I Have Public Liability Insurance and guarantee the work and the parts I have installed for a period of 12 months.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was interested in how electricity work  even at 9years old would read books about it at the Library and follow the electrician when he came to our house.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A customer wanted a extra power point in fairly new addition to their house so I ran a new cable under the house then cut a hole in the wall to find there was cable for power already there from last electrician.

Question 4

What do you like most about your job?

Accepted Answer

To search for faults in problem circuits and repair them. Travelling around to different premises and working on new jobs and meeting new customers.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have a Current Licence to do the type of Work, are you Insured with Public Liability, Can the Work be completed promptly once price is accepted.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

When can you do the electrical work...Answer- Within the Week or if Urgent within 4 Hours.What will be the cost of the Work....Answer-I can Ouote on Installations and Estimate on Faults/Repairs for approx Hours.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

The Work I have been doing in past few years ranges from a Few Hours to Few Days makes me readily available within the Week. I do a fair job for a fair price and treat the customer with respect.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We can provide a reliable and competent service for all customers whether it is a job for 1hour or 1day.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To give a a quote I would need to speak to customer about the details of the Work for 5-10mins or receive a detailed Text or Email from them.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1- Tell me the Total amount of electrical equipment that needs fixing or replacing.2-Is there access to roof space or under house.3-Which is best Morning/Afternoon for Works to be completed.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If the customer has a job completed for 4 Hours or more I will take of $10 of the Total Cost of Job for Jan/Feb 2016.

Question 12

What makes your pricing competitive?

Accepted Answer

The Pricing I use as a standard is well below the recomended price of the Electrical Contractors Assoc.My Pricing decreases each hour for up to 4 Hours.

Question 13

How do you normally charge for your service?

Accepted Answer

Once the work is completed at customers premises they can pay with Cash or Cheque or Electronic Funds Transfer to my Account.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Repairs and Replacements of Switchboards and Hot Water System Repairs and Replacement and Upgrading Power Points and Lights and Switches.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have had over 30 years experience within the electrical trade with training in TV Aerial Repairs, Hot Water Plumbing and Phone/Internet Installs

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