Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully covered by insurance and guarantee all our work if we see problems before we begin the cleaning process we will always inform the customer

Question 2

How did you decide to get into your line of work?

Accepted Answer

With over 20 years experience in the window furnishing industry we recognised a need in the industry for someone to offer not only a supply and installation service but also an affordable cleaning and maintenance service.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One customer who had a quote from a blind retailer to supply new Blinds they had convinced her that her existing blinds were beyond cleaning and repair couldn't believe the results and money saved by Ultrasonic Blind cleaning

Question 4

What do you like most about your job?

Accepted Answer

We thrive on customer satisfaction at job well done and the happy customers and the repeat business and referrals this generates.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers need to ask how we clean the Blinds. Do we offer a guarantee. Is the cleaning process safe and how long will it take.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers are always looking to know that they are going to get a job completed to a high standard on time and at cost they perceive to be good value. We are always ready to answer any questions to guarantee the customer is happy with the service provided. One often asked question is how long will it take? We always try to complete jobs same day so the customer is not inconvenienced by not having window coverings at night.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a family owned and operated business who take pride in what we do. With many years experience in our industry our aim is always to give great customer service.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Advanced Blind and Window cleaning services specialises in Ultrasonic Blind cleaning we clean all types of Blinds whether it be Verticals, Venetians, Rollers or Panel Glides we clean them all. We are a family business who take great pride in what we do. We are Prompt, Professional and Affordable.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To be able to give an accurate quote we need to know the type of Blinds to be cleaned, the size of the Blinds ( width x height) and where the customer is located

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

By getting your Blinds cleaned regular this will prolong the life of your Blinds and save the expense of having to replace.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If a new customer lead is generated from a referral we will give a 10% discount on their next clean.

Question 12

What makes your pricing competitive?

Accepted Answer

We are a family owned and operated business that does not have the overheads of a showroom or pay franchise fees this enables us to keep our prices very competitive.

Question 13

How do you normally charge for your service?

Accepted Answer

Once the job is completed and the customer is happy with the service provided they will be given an invoice and have the option to pay by direct deposit, cheque, cash or credit card.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Ultrasonic Blind cleaning,Blind repairs and can supply and install New Blinds at very competitive prices if your existing Blinds are beyond cleaning and repair

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 20 years experience in the industry we take great pride in customer satisfaction and guarantee a great job at very competitive prices

Advanced Blind And Window Cleaning Services

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