Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Absolutely work is guaranteed. Never worry, you're in the safest of hands. We make sure that you only ever have to do it once!

Question 2

How did you decide to get into your line of work?

Accepted Answer

We were born with tools in our hands. Father's and grand father's were all in the construction game. It's our life.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Alan was incredibly helpful after another tiler had done a poor job. He came around straight away, gave advice and even showed me where to get product and more advice from a specialist tiling shop - I followed him in my car. He took time out of his busy schedule to help me, and with no charge. I'm so thankful for his time and helpfulness

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

To see perhaps pictures of jobs or references. Some customers like to see on hand previous works. Most people get a feeling when they meet there trades.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

On the spot pricing is very common. We always tell them we like to go back to office and quote accordingly

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have been doing this type of works for all our life . We are very trustworthy as a lot of work is by recommendation.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

All workmanship is to the highest quality guaranteed by a licensed contractor aware Tiling Services & Waterproofing we make it happen and keep it under budget.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We generally like to have good descriptions and photos sent through. As we know, you may more than likely be working and busy.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

we have  some shops around so we can advise our customers for best products and best tile prices that is free guaranteed.

Question 10

What makes your pricing competitive?

Accepted Answer

You'll always receive the best work, and we create cost efficient ways to save money. Others wouldn't even consider our techniques, caused they lack the knowledge!

Question 11

How do you normally charge for your service?

Accepted Answer

We normally charge by job. You can take comfort in knowing that, with our abundant knowledge. We find the most productive and efficient way to carry out the work. Effectively saving you money and stress!

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Over 35 years experience and licensed and insured Tiling & Waterproofing ranging from new to old, pools to alfresco kitchens to bathrooms and anything in between we have you covered!!

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 35 years experience. I take pride in my work and enjoy seeing the final result. The following is a description of what I do. Tile Installation and waterproofing . All facets of tiling of bathrooms , kitchens , walls ,floors screeds, silicon and grout refurbishment.

Alan Tiling, Installation & Waterproofing Services

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