Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured for public liability and professional indemnity and review this cover yearly to ensure our clients are protected. We guarantee that we will be on site when we say we will and that we will maintain communication throughout the entire service.

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long does it take for a boundary survey?  Generally, we can be on site within 5 business days and place the relevant boundary pegs. The survey plan that accompanies that survey will be made available within 15 days of the site survey.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

The whole team at All Points Surveys takes great pride in our work. One of our company principles is to carry out everything with excellence. This includes being reliable, on time and doing what we say we will do. We also try to add value where ever we can throughout the process.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We focus on the outcome for our clients. We take the time to understand our clients objectives and goals for their respective project and provide surveying solutions that align with their need. Aside from this core principle, we are meticulous about turning up when we say we do and communicating.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Property Address Intended Outcome (i.e. dwelling being renovated or new fence being constructed on the boundary) Access constraints or considerations Level of urgency Any copy of survey plans for the property

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Seek advice from us on what relevant survey you might need. You will save money here.  Don't always go for the cheapest solution from the start. This will likely cost you later. Prune or fell unwanted vegetation before the survey. A line of sight is important for us to provide accurate survey information.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We're happy to provide general advice for any Oneflare Customer regarding any surveying requirements on their property. We are firm believers of the transfer of information and if we can help assist someone to obtain the desired outcome even without contracting our service, that is a win for us.

Question 8

What makes your pricing competitive?

Accepted Answer

Our team have had many years of experience in carrying out surveying services in Brisbane and South-East Queensland. We also have systems and processes backed by a digital project management platform that enables us to track everything we do. We are a dynamic surveying firm.

Question 9

How do you normally charge for your service?

Accepted Answer

Depending on the project and survey requirements, we generally provide proposals that include the total surveying cost. We are not a fan of billing for unforeseen variations. As such, we structure our pricing so that it includes everything required for the project.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in surveying for construction, design and anything to do with boundaries. We love boundary surveys and we pride ourselves on the prompt and professional product produced by our team of legendary surveyors.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Collectively, the core team at Sonto have over 50 years of experience in land surveying and providing surveying services in Brisbane. Our company is endorsed by the Surveyors Board of Queensland as a consulting and cadastral surveying firm.

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Are you an insured business and do you guarantee your work?

What questions do customers commonly ask and how would you answer them?

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