Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are fully insured and registered under the food act. All our staff hold food handlers or food safety supervisor Certificates and we operate from a commercial kitchen within our Cafe.

Question 2

What do you like most about your job?

Accepted Answer

We all have a strong passion for food and providing a memorable experience to our customers. Each event is a new experience for us and we love to cook, bake and serve We've all come from different backgrounds and banded together to form a committed team that loves what they do

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have Past experience? Can I read any Reviews? Do you have a Website I can look at? Can you guarantee that your service will meet my requirements?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can you cater for dietary requirements? Yes of course  Can you supply table cloths, glassware and crockery? Yes for a small fee all are available  Can you supply waitstaff? Yes, all staff requirements will be included within our quote.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With years of experience and already a base of repeat catering clients we never accept a job we aren't 100% certain we can do to a high standard. We're transparent with our pricing and services we offer.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

With a dynamic combination of qualified chefs, pastry chef and bakers we offer a variety of options to suit your requirements. We pride ourselves on providing a reliable, efficient, hassle free service.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Budget, Number of guests, dates, times and what the client specifically expects. We can then tailor make a menu or package to impress.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We're offering a free sweet platter for all bookings over 20 people. We also have a broad Christmas function menu available for big or small groups offering Christmas themed decorations and complimentary tea and coffee

Question 9

What makes your pricing competitive?

Accepted Answer

We don't charge per hour, or per staff. Our menus and packages are priced in tiers to meet any budget.

Question 10

How do you normally charge for your service?

Accepted Answer

We charge based on the job requirements. We offer package deals per head aswell as individual platters to suit up to 10 guests each. We also charge a small delivery fee.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in baked goods, quality cakes and tailor making packages to suit our customers. Each staff member has their own area of expertise meaning whatever your needs we can accommodate.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

A combination of qualified chefs, pastry chef and bakers that each have over 15 years experience working in award winning bake houses, cafes and restaurants. Backed by experienced waitstaff and baristas

Aroma Lily

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