Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes! we are fully insured with a $10 million dollars public liability insurance to cover any damage of faulty workmanship  As the owner of Ascot Floors I am very confident in the quality of our  Work/Products and that you get value and satisfaction for your money.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I owned and worked in a supply & Installation shop for Tiles wall and floor inside and outside -Timber-Bamboo-Laminate and arranged measure & quotes for all installations

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have a book with photos of materials and jobs we have done to show the customer the quality of work we do and tell them they can contact the satisfied customer to check on us

Question 4

What do you like most about your job?

Accepted Answer

I like the challenge to see what type of work the customer requires to be done and then show the customer the different  option available to them to get best results.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have we been in business? Are we insured?  Do we do free measure and quote? Do we bring samples of Timber? Bamboo? laminate flooring? the answer is Yes! to all questions.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you supply Raw solid timber answer: Yes! Do you Install Raw solid timber answer: Yes! Do you Sand and Polish  Raw solid timber answer: Yes! Do you supply & Install floating floors answer:Yes!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As the owner of Ascot Floors I am very confident in the quality of our Work/Products and that you get value and satisfaction for your money.  Looking forward to doing business with you.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Ascot Floors operates as a mobile showroom that allows customers to shop at Home/Site.  We carry samples of Raw & Pre-polished Timber (Solid & Floating) Solid Bamboo - Laminate floating floors. We also Install our products and do Sanding & polishing if required.for a free quote ring 0418 342086

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Name,Address,Land line phone Number, Mobile Number,Job Address,Type of subfloor, if want timber? what speices? If Solid timber/Bamboo/Laminate/Sanding and Polishing?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

It depends on what the customer thinks as saving money? Is it going for a cheaper price? will the customer risk a poor job or get it done right for a reasonable price?

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

18mm SOLID POLISHED TIMBER SPECIAL: 18mm solid Polished Hardwoods in 3 colours 90mm &120mm wide from as little as $69 m2  **No Sanding No Polishing YOU $AVE HEAPS

Question 12

What makes your pricing competitive?

Accepted Answer

Because Ascot floors does not have a showroom and operates with a Mobile Phone & a Van with Samples of Timber /Bamboo/Laminate flooring we don't have the overheads so we can afford to sell at discounted prices

Question 13

How do you normally charge for your service?

Accepted Answer

See our payment details on our quotes, we accept:  Cash -  VISA - Master-Card over the phone call 9337 3908 Bank Cheques or Bank Transfers into our NAB bank account

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I'ts Floor Renovation Time ** Update your tired old floors ** Get rid of your bug infested Carpets ** Yes! we Supply & Install Healthy allergy free floors ** Timber ** Bamboo **Laminate ** We do Sanding & Polishing ** Mobile Showroom-We come to you with Samples * Easy shopping on site : call 0418 342086 for a free quote

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 25 years in Business, you can't beat experience. As the owner of Ascot Floors I am very confident in the quality of our Work/Products and that you get value and satisfaction for your money. Looking forward to doing business with you.                   Cheers Angelo.

Ascot Floors

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