Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a QBCC licensed business and have public liability insurance.  Our work is guaranteed as required by QBCC regulations.

Question 2

What do you like most about your job?

Accepted Answer

There's not much to like about concreting if I'm perfectly honest.  It's hard, hot, stressful, labour intense work that school dropouts can always find a job doing.  What always makes me happy is when you finish a job and it came up looking nice. All that hard work was worth it.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

How many years have you been doing this? - A good concreter will have been doing it at least 5 years.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much is it for X square metres? - For 100mm thick slab only: if it's under 30m2, it will be between $100-150/m2 depending on the job specs and access to site. Upward from 30m2 the price per m2 decreases bottoming out at around $65/m2.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I started doing this when I was 16 and I go to work doing this practically every day, so you should be good with me.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Proposed concrete area and slab thickness. If there is direct truck access to proposed work area or not. If there are any engineered plans for the proposed works. See our article about this at:  http://www.beardeddonkey.com/2016/10/03/getting-a-price-for-your-job/#more-60

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The 3 best ways to save money on concrete work:  1. Supply materials & machines. Save on GST & margins. 2. Do as much prep work as possible. Concretor supplies less labour. 3. Do any demolition required before concreter does works.

Question 8

What makes your pricing competitive?

Accepted Answer

We aim to be as financially economical for the customer as possible. All our quotes will have an itemized listing so you can see what we have included in our price and also details what is included and excluded in the price.

Question 9

How do you normally charge for your service?

Accepted Answer

Payment is to be made on completion of the agreed works, which will be detailed in our quote. Quotes will be sent prior to a job being contracted.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

beardedDonkey has been in the game for 20 years and has experience in a wide range of concrete and steel fixing works ranging from small residential right up to large commercial.  If you want your job done RIGHT, contact beardedDonkey Concreting.

Bearded Donkey Concreting

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