Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Final payment will only be made to me when the customer is completely satisfied.

Question 2

What do you like most about your job?

Accepted Answer

The best thing about bespoke design is the chance to let the customer express exactly what they desire. I have a strong passion for creative arts and using my skill in helping people achieve their desired outcome is very rewarding.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Price is the most common question, and the best way to answer this question is always quality related. To any commodity or service, the price reflects quality. However I want to lessen the gap between quality and price by giving the customer the best service for it's actual price with no inflation.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

All my work in the past have mainly been with my closest friends and a small network surrounding them. There is no better and satisfying feeling than knowing your customer is pleased with the end result.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

BeSpoken shouts individual and unique designs tailored to each customer. You don't want to see the same card with someone else, so whether you are a business looking to stand out from the competition or you're getting married and can't find a suitable invitation for your special day - let me design it for you.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Design brief includes: - quantity - type of paper (I will supply information) - size / dimensions of design - turnaround time (when is the event?) - colour pallette

Question 7

What makes your pricing competitive?

Accepted Answer

As I am starting out in this market, I will cap my service fee at a special price. Please contact me for more details. Many designers will overcharge for event invitations however make most of this opportunity with a professional service at an exceptional price. You will not be disappointed.

Question 8

How do you normally charge for your service?

Accepted Answer

As I am starting out in this market, I will cap my service fee at a special price. Please contact me for more details.  I accept bank transfer with a 50% upfront charge then 50% at hand-over. I will email a signed contract to clarify all steps of payment.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Wedding and event invitations are my forte. There is nothing better than handing out invitations to your closest friends knowing that they will remark at how wonderful your invitation looks!

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I hold a Bachelors degree in Innovation Engineering, I think different and strive to meet customer expectations.

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