Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

As a registered building designers and Energy Assessors we are require to have ongoing Professional Insurance to hold these licenses.

Question 2

How did you decide to get into your line of work?

Accepted Answer

It was a decision when I was in secondary school. I was always fascinated with building design and construction. So I became a building designer.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One client came to us that had already gone with another designer and was dismayed at what was presented to them. At first they where reluctant to go with us, but as soon as we provided them with the first sketch they where elated. Every time we see then they thank us for the work.

Question 4

What do you like most about your job?

Accepted Answer

Our reason for opening up the doors each day is when we see clients being excited about there new build. Knowing that we have designed and documented there dream house.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

It all depends on what they want done with a service professional. We deal with numerous services. When we are dealing with clients we try to assist them to obtain the right service.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Client's Q : Will I be able to construct my dream house? Our Answer: It all depends on how much you want and how much your willing to spend.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We can provide the client relevant contacts with satisfied client's, builder, architects, engineers and building surveyors. Our business is built on reliability and honest trading methods.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

With over 30 years of design and construction knowledge behind us. We strive to be one step ahead of other, in all facets in building design, energy efficiency, building construction and documentation.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

In Building Design, we require, a Copy of Subdivision, a general wish list of items and style. General slope of the land.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

In an anticipation to what type of construction require, Clients can provide us with hand Sketches, Images, Photos and talk to us concerning the new development.

Question 11

What makes your pricing competitive?

Accepted Answer

With over 30 years experience, our knowledge on construction methods, Australian Standards and documentation methods, we can provide a reasonable tender.

Question 12

How do you normally charge for your service?

Accepted Answer

All tenders will be looked at on the services we have to provide. We anticipate the amount of work to be done and quote accordingly.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Building Design in residential and commercial structures, Building Documentation and methodology, Energy Ratings, DTS Energy Reports, ESD reports, Section J reports, Town Planning Unit Development, 3D images

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Registered building designers, Registered Energy Assessors, Our company provides EDS reports, BAL reports, Deemed to Satisfy Energy Reports and Section J Commercial Energy Reports for Architects, Builders, Engineers, Building Surveyors and the general public.

Catania Designs Pty Ltd

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