Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I carry Public Liability Insurance. Each persons goals and perception of success is different. I can assure you that I will use my knowledge and experience to support your journey back to balance and well being.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have a strong desire to help people sort through the misinformation distributed about eating, health and wellbeing. Everyone is different and what works for one person may not work for another. Finding out what works for you can be a long arduous journey. I am here to help.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Each and everyone of my clients is different. There are so many wonderful journeys that I have been blessed to contribute to that it would be hard to choose one.

Question 4

What do you like most about your job?

Accepted Answer

The thing I enjoy most about my job is seeing the smiles on my clients faces as their health improves. Many of my clients report that they had forgotten what it feels like to feel well.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ensure your health care professional holds a university level education and is a member of an Association that ensures professional standards and the ongoing education of members. I hold a Bachelor of Health Science (Nat) and am a member of ANTA (Australian Natural Therapies Association).

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Each client is different and have different questions. I use my knowledge and experience to educate my clients so that they understand their bodies better and are therefore, better able to respond positively to health challenges.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I hold the appropriate standard of education, association membership, experience and police clearances. I pride myself on making my knowledge and experience available to as many people as I can. My appointment availability is very flexible. I offer out of business hours appointment on request.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have a done to earth and practical approach to health care. I work with my clients to develop holistic achievable treatment plans that get results.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

My fees remain the same regardless of the health concern. Additional charges include herbal medicines, nutritional supplements or pathology testing if required.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The biggest tip I can give clients is not to spend money on supplements without seeking professional advice as the supplement may not be appropriate for your specific situation. Many supplements bought over the counter or internet are not the most biologically available form.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I regularly run promotional specials these can be found on my web site. I also offer discounts to pensioners, students and those on Centrelink payments.

Question 12

What makes your pricing competitive?

Accepted Answer

My client is adjacent to my home therefore my overheads are low. This allows me to offer my services at a competitive rate.

Question 13

How do you normally charge for your service?

Accepted Answer

Initial consultation usually take between 60-90 minutes and cost $110 (check my website for promotional specials) Follow up consultation take between 40-60 minutes and cost $80 (I offer discounts for pensioners)

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I have experience in a broad range of health concerns. Nothing happens in the human body in isolation. Over all balance is needed for health and wellbeing. E.g. a person with a skin issue may have underlying gut/hormone/inflammation/toxic exposure/stress issues that need to be addressed.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I spent 4 years studying the structure and function of the human body, achieving a Bachelor of Health Science. I use this knowledge and my clinical experience to help clients regain balance within the body so that they can enjoy health and a sense of wellness again.

Catherine Ryall Naturopath

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