Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes! We are fully insured to work and our cover allows us to work at any height knowing we are fully insured. This insurance covers damages of costs up to $5,000,000.  We also offer a money back guarantee for all customers, if their level of satisfaction is not reached we will offer a refund!

Question 2

What do you like most about your job?

Accepted Answer

I love being outdoors and meeting new people, but most of all I enjoy the satisfaction people have once they previously dirty windows are clean. It brings so much light into the home and gives people a sense of clarity.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How often should I get my windows cleaned? This is up to the individual or business as their needs all vary. We suggest that for a resident getting your windows cleaned every 12 weeks inside and out should stay on top of dirt. If you always want them to look spotless then a monthly clean would work.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have three 'Core Values' which we believe makes us the most reliable & trustworthy people for the job. They are:  + Honesty & Transparency - Between ourselves and our customers. + Punctuality - We value your time & ours. + High Standards - We always carry out work to high standards.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We respond quickly to enquiries and build great relationships with our customers . We consistently deliver an excellent service, with the emphasis on all round customer satisfaction.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Their telephone number, address and if there is access to a garden hose. It is useful but not imperative if the customer would like the windows cleaned as a more frequent service or just a one off.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Remove any fly-screens where possible. As well as any objects and furniture obstructing access to windows, especially for internal window cleaning.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

UP TO 40% OFF LIMITED TIME ONLY - SPRING SEASON SAVINGS   We are currently offering discounts of up to 40% to all new customers, for a limited time only.

Question 9

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive, we have commercial clients who received huge quotes which they couldn't afford until we compromised and delivered a price that worked for them.

Question 10

How do you normally charge for your service?

Accepted Answer

We offer a fair price and charge the best rate for our customers, this can vary as we quote per job with each being different. No matter the difficulty and time it takes, we always do our best deliver a price everyone is happy with and back it up with our brilliant service.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Window Cleaning up to heights of 15 Metres. Including all glass surfaces, including difficult to reach windows.  We also clean other areas around the house too.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Clarity Outdoors has years of experience in the industry and carry out work for local residents, shops and businesses. We work with the latest in window cleaning equipment, which allows us to work up to 5 Storeys high, but never say no job to smaller jobs.

Clarity Outdoors

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Frequently asked questions

Are you an insured business and do you guarantee your work?

What do you like most about your job?

Unique selling points

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Clarity Outdoors Verified Business

Business contact details

Opening hours

Business description

Accepted payment methods

Browse window cleaning experts by suburb

Services

Qualifications

Add your review

Reviews (23)

Frequently asked questions

Are you an insured business and do you guarantee your work?

What do you like most about your job?

Unique selling points

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Clarity Outdoors