Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have public liability and work-cover insurance.  If you're not happy with the final clip, we will make good.  If the problem is our fault and real, we will refund your money.

Question 2

What do you like most about your job?

Accepted Answer

We love exceeding client's expectations by creating fantastic videos and reasonable prices. We love explaining complex things, simply, using video.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Like any project, we all need to communicate the outcome to expect, the timeframe and cost.  We'll make sure we're all on the same page.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will editing take:  Answer: usually within a week of filming.  Please confirm when you book. How much does it cost:  You'll get an idea from the Product packages on our webpage.  Or you can pay $120 per hour.   Can we do the editing / filming/ provide music/ be trained: YES.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We don't do anything other than make business videos.  Our lively-hood depends on us doing it well and being consistent and reliable.  We won't be heading off to make documentaries in the Himalayas! ":)

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Being lean enables us to be fast and flexible.  Our client feedback shows they appreciate Keith's advice about how and what videos to make to achieve a given objective, and generally great client service.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to estimate the time involved with making the video.  Where, for how long and when will filming occur?  What editing will be required?  What, approximately will the final video look like?  Do you have an example of what you want?  How long in minutes do you want the final clip to be? Is animation required?  Do we need to organise actors, props or property?

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have a good idea of what you want to communicate in the video - its purpose and who to target.  Use this form if you like, and I'll prepare a script from your answers. clipsthatsell.com.au/script-briefing-form/ If you want to do an aspect of the project yourself, eg the editing, that's fine.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you're unsure where to start, with videos for your business, use our no obligation strategy advice service.  See clipsthatsell.com.au/video-production-strategy  for details.  Free for Oneflare customers.

Question 10

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive because there's just three of us doing filming, editing and admin, working from home.  Our funds go on cameras, dolly's, drones and gear, not rent.  If filming in the CBD, we can get most gear on a motorbike, making parking easy.

Question 11

How do you normally charge for your service?

Accepted Answer

I can either charge based on a fixed lump sum quote, or using an hourly rate.  Use the quote form here if you wish http://www.clipsthatsell.com.au/contact/

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in commercial explainer videos; market research vox pops, filming business events; property, 'How to..' videos.  As a team with you, we prepare the script, film and edit.  While you may want to provide property, props and actors, or we can organise those things.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have a Masters in Marketing, and many years working in marketing.   I have made hundreds of  business videos, mostly web videos, in the last four years and know well what script and production tactics attract the right sort of attention.  Whether it's for training, to improve sales, general awareness raising or social media content.

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Are you an insured business and do you guarantee your work?

What do you like most about your job?

Unique selling points

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Business contact details

Business description

Browse videographer experts by suburb

Services

Qualifications

Add your review

Reviews (9)

Frequently asked questions

Are you an insured business and do you guarantee your work?

What do you like most about your job?

Unique selling points

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Clips That Sell