Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have specific asbestso removal public liability insurance up to $10 million dollars. And general public liability insurance up to $20 million . We have all our jobs inspected on completion to guarantee the highest quality work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Asbestos removal has always been a part of our work in the building industry . We have always found the work to be very satisfying . Making sure that each job is completed in a professional and timely manner is the cornerstone of our business.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We were contacted by a customer to clean up an few asbestos sheets lying around a stable complex .  This one job turned into a full removal of all asbestos in the complex approx 4 tonnes . Later we were contracted by the owners to completely demolish the complex for them as well as another building containing asbestos .

Question 4

What do you like most about your job?

Accepted Answer

Making sure everybody is safe including our customers, the general public and our staff is very satisfying . Delivering great results for our customers and leaving a safe workplace for other trades is important to us .

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you licensed? Are you insured for asbestos removal ? What experience do you have removing asbestos ?  How will the asbestos be removed , what methods will you use? Are all of you're staff fully trained ? Is there any risk to my family during the asbestos removal process?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I am not sure if we have asbestos in our home ?  We offer to come around and take some samples and give a visual inspection.  Do you offer free quotes ?  Yes we do !

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Coastal Asbestos Removal have been removing asbestos in Qld for over 15 years . We are fully licensed and work closely with queensland Workplace Health and Safety to ensure we have the most up to date information. We are also members of Master Builders Gold Coast and attend monthly meetings to keep up to date with industry and legislation  changes .

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Coastal asbestos removal have a dedication to customer satisfaction . We will not hand over a job until we are 100% happy the job is done to the highest standard .

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The best way for us to get you the cheapest quote is to arrange an appointment so we can visit the site and inspect the job . This is the best way to get the best price and advice we can offer .

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1 Customers can save money before we start work by talking to us so we can advise them if the project has any special needs . Special needs may include acess , work hours ,council permits  2 customers can save money by clearing all possessions from the asbestos removal area  3 Customers can save money by ensuring we have a clear path from the asbestos removal area and the asbestos bin

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All jobs completed before jan 30 th 2015 will receive a 10% discount

Question 12

What makes your pricing competitive?

Accepted Answer

We have over 15 years experience and only use qualified trades men to complete our projects. Our equipment is up to date and we ensure all Jobe are completed as efficiently and safely as possible .

Question 13

How do you normally charge for your service?

Accepted Answer

Payment options include cash , cheque and bank transfer .We rate each job on its merits to ensure we have enough time, man power  and equipment to complete the job in a timely,profession and cost effective manner . Safety of our customers and staff comes first .

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are well versed in all asbestos removal . We specialise in all bomded asbestos removal . All walling ,roofing,fencing , down pipes and internal / external cladding

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been safely removing asbestos for over 15 years and have re trained our staff numerous  times to keep up with the latest laws and techniques in asbestos removal . We are fully licensed b class asbestos removalists .

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