Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have current Professional indemnity insurance as required by the Tax Practitioners Board as a requirement of being a registered BAS agent & guarantee all my work is done to the highest professional standard.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always loved Maths, working with numbers, helping people & being very organised so I decided that bookkeeping was the perfect job for me.

Question 3

What do you like most about your job?

Accepted Answer

I love getting a businesses books in perfect order & keeping them up to date so the they always know how their business is performing.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

A customer should ask a bookkeeper if you are qualified, experience & if providing GST services whether they are a registered BAS agent as required by law & if they have professional indemnity insurance.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I follow the BAS agents Code of Conduct at all times as part of my everyday work life. It is a requirement of my registration that as a BAS agent I act with honesty & integrity at all times. I take pride in the fact that I am reliable in all facets of my life & especially in my work life.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Registered BAS agent, qualified & experienced bookkeeper with 10+ years experience including debt collection. I have excellent attention to detail & love helping businesses get the books in perfect order.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Which services will be required, how many staff members, which accounting program is in use, if the client is registered for GST, how many business bank accounts & credit cards are in use, the average number of daily or monthly bank transactions the business generally has.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have all your sales invoices, purchase invoices, EFTPOS receipts, daily Z totals & bank statements for each business account ready & timesheets/job sheets ready & sorted in date order.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer an initial complimentary assessment to all prospective new clients to assess their bookkeeping needs & then provide an accurate quote for the work required.

Question 10

What makes your pricing competitive?

Accepted Answer

We specialise in online bookkeeping which enables us to offer very competitive pricing due to lower overheads & higher work flexibility.

Question 11

How do you normally charge for your service?

Accepted Answer

Competitive pricing options of either a fixed hourly rate per job or a monthly package to suite your bookkeeping requirements.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specialising in Xero including setting up of new Xero files & conversions from other accounting programs, payroll & BAS services.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Register BAS agent, Certificate IV in Accounting, proficient in Xero, MYOB & Microsoft Office, member of the Australian Bookkeepers Association

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