Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

My work is guaranteed for one month. It is not charged anything extra. If the problem is not solved will not be charged

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have no employees, no one can do my job better than myself.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

• Most problems resolved in the first hour. • Home or office - same rate. • I’ll come to you. • No hidden costs. No surprises. • I can guide you on buying hardware or software as required. • I do not sell parts or receive commissions. • References can be provided upon request.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I need to know what the problem is Your address The best day and schedule to meet you

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have your computer and email passwords handy, it will save time. If you don't have your passwords, in most cases we can work around this but it will take more time. Backup your computer regularly (daily is ideal). If you hear clicking or any abnormal noises from your computer have checked out straight away. Do not wait for the problem to get worse.

Question 6

What makes your pricing competitive?

Accepted Answer

My price is more than competitive. I never knew a professional with academic training in addition to MBA working in this area. I see ordinary people saying they are professionals, but learned just doing searches on Google which always try to sell something else.  My work has quality what others do not have. I value your time and money.   I'm not a enterprise with several employees trying to gain some commission charging crazy prices in a few hours. My English may not be perfect but my work this well near.

Question 7

How do you normally charge for your service?

Accepted Answer

I usually charge $60/h. There are rare cases that require more time to solve more complex problems.  Larger and more complex companies I usually charge a negotiable price.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Infnet institute Master of Business Administration (MBA), Management and Governance of Best Practices in TI 2011 – 2013 Activities and Societies: IT and Strategy, Governance and IT Control, Strategies in IT Service, Security and Continuity, Sourcing Modalities, Quality Management System, IT Services Management, Integration and Scope Management, Time Management, Cost and Quality, Acquisitions and Risk Management, Communication Management, HR and Behaviour Aspects, Software Quality, Quality in Development Management.  Senac - University of Technology Technologist, Management of IT Networks 2009 – 2011 All activities made ​​theoretical and practical manner. Coordinated six projects over the period of studies.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a qualified IT professional with an MBA. 20 years of IT experience.

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