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Other Reviews (1)
Michael02 Sep 2011 (last edited 11 Jul 2012)
They are very quick in response. Providing best services with customer support. The best thing is their reasonable price. Great job done. I surely recommend them to all.
Frequently Asked Questions
How can a customer save money before you start the work? Please give 3 tips
I will contact customer before I come on site, make sure I do enough preparation not waste time to do research on customer's place.
For hardware purchase, I will try to get the price as low as I can for my customers.
What are the typical things that you need to know before you can provide a quote to a customer?
Detail of the requirement. i. e. if need purchase something let me know what exact model they want or let me know what they need it for. and I will prepare some question to ask make sure I get enough information for job.
Are you an insured business and do you guarantee your work?
For hardware purchase, all warranty is based on suppliers warranty. For service job, I will make sure the job has been done properly. And for something may be easy to happen again I will point out to my customer let them know how to prevent it.
What makes you the most reliable and trustworthy person for the job?
I will be on site on time, give the best solutions for the problem or requirement. I am an honest person, and I believe to keep business survive in Australia, trust from your clients is the most important things.
What do you like most about your job?
To help others fix up their problem from my own professional area. Since it is an on site job. I will face different kinds of people everyday, and can make more friend from my job as well.
What experience, skills, qualifications or training do you have to make you the right person for the job?
Staff in company have more than 15 years experience in IT industry which covered both software development and system management.
Beside rich experience we are quick adopter of new technology in industry.