Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All our trades are insured and cover their work, if there is an issue with a product or work, it will be rectified and or replaced under the trade practices act.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Conina decided to follow her passions, so anything she does for work is because she is passionate about it. Doing what you are passionate about for your life is what we see as success.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Our favourite customer stories are those that we visited who thought they could have x and y and we were able to give them x,y, z, a,b, and c. There are many who are just simply happy to have their environment changed to enhance their lives.

Question 4

What do you like most about your job?

Accepted Answer

The passion behind what we do is making people happy. When customers say  "wow" that is what makes us happiest. It is wonderful to see peoples lives improve just from their environment.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Questions are very personal and unique to each individual. Questions usually arise from doubts and everyone has different doubts. All doubts should be clarified before hiring anyone.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most common questions are; how to achieve a great interior and how does one know the prices? One can pay $3000 for a handbag which falls apart and $40 for a similar handbag which falls apart. The trick is to get the handbag that looks great, does not cost a fortune and lasts because it is quality.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Conina Productions works closely with their clients so that a strong trust is built up. Communication and follow up is essential for successful outcomes. Many clients become personal friends.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Conina Productions is a one stop shop catering from small jobs such as colour consultation to total construction. Most of our work is referrals by word of mouth.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know what a customer would like to achieve, and to visually see what they already have in order to achieve their dreams without too much costs.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Always consult a professional that you feel you can trust. Mistakes because of lack of experience can incur incredible losses and unnecessary costs. Have in mind what you like and what you don't like and have visuals so you can show your professional.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer the same prices for everyone, whether you are wealthy or not. We treat all our customers with the same respect that we are given.

Question 12

What makes your pricing competitive?

Accepted Answer

We are flexible with pricing so that we cater for all budgets, and we are upfront with real costs so there are no nasty surprises or ad ons. We are very transparent with our clients.

Question 13

How do you normally charge for your service?

Accepted Answer

We are flexible with contract agreements, so that you are always comfortable and can ad value to your property within your budget. We can charge by the hour or a set cost for a total job.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in residential interior and exteriors. We focus on quality in a difficult market that is flooded with overpriced cheaply manufactured products. Knowing where to access quality is essential.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Conina Productions has been creating peoples dreams for many years now, not only in Australia but globally. We work outside the square and understand that everything is possible if you believe.

Conina Productions Interior Design

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