Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we hold comprehensive professional indemnity insurance and guarantee our work is thorough and on time. If our reports are not provided on time we guarantee money back.

Question 2

What do you like most about your job?

Accepted Answer

Providing customers with the knowledge to make an informed decision prior to purchasing property. We remove the surprise in your property buys.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a registered building practitioner?  Are you university qualified?  Do you have more than 10 years experience in the industry?  Does your business hold professional indemnity insurance?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Questions are generally asked prior to the inspection or during inspection, we always welcome customers attending the inspections so we can show them first hand any issues that we find at the property.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are very efficient and prioritize clients with urgent requests for inspections at no extra charge. Our industry experience and qualifications make us the number one choice for you.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Comprehensive and thorough reporting, we provide thermal imaging in all our inspections and inspect roof cavity, subfloor and top of roof to ensure complete inspection of property.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

- How many bedrooms?  - Land Size?  - Is there a subfloor?  - Is there reasonable access in the roof?  - How many bathrooms ?

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Ensure you communicate how many bedrooms the property has. 2) Ensure there is reasonable access to all areas around the property. 3) If you are doing more than one inspection we can provide competitive pricing upon request.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We guarantee inspection reports are provided on the same day, therefore we offer a full refund if our report is not provided on the same day that your inspection has taken place.

Question 10

What makes your pricing competitive?

Accepted Answer

We are a one stop shop for building inspections, we go above and beyond our competitors to make sure you have all the information you need before you purchase or while you are building your dream home.

Question 11

How do you normally charge for your service?

Accepted Answer

Inspections are charged on a job per job basis, land size and dwelling size is required to provide quotation for the specific job.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I am a registered Builder (Domestic Builder Unlimited) DBU-66182, with over 10 years experience in the building industry we have undertaken many projects for clients giving us the experience required to find faults during an inspection.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Registered Building Practitioners (Domestic Builder Unlimited) University Qualified, Bachelor of Applied Science (Construction Management) 10+ Years Industry Expertise Comprehensive Professional Indemnity Insurance

D.C Building Inspectors Verified Business

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