Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes we are an insured business and we guarantee 100% customer satisfaction we do clean, effective  with more efficient work

Question 2

What do you like most about your job?

Accepted Answer

I love my job its more physically and mentally challenging.I learn everyday their always  something new to learn and get a chance to go all part of Melbourne

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

we got a friendly and reliable team who always try to make customer and provide them all the information they need to know about the job

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We are fully licensed and accredited. Our service is quick and professional and we always provide backup and after sales services. We are contractable by messages, email or mobile phone for easy and fast service.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

we need to know what  happening with the system get the brand did anyone else worked on it before us how long that doing it for

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

customer can save money for providing a right information, restart the system or more organised when calling someone to do a job

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

we can gave 10% discount to any customer we get through one flare and depends on the job and area we dont have to travel far for the job

Question 8

What makes your pricing competitive?

Accepted Answer

We try to provide the best quote to customer and its a family owned business so we are much cheaper then the big businesses

Question 9

How do you normally charge for your service?

Accepted Answer

Its all customers choices they can pay any ways they like they can pay cash or they can transfer direct in our company account

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

we are specialised in all type of air-conditioning ducting split systems,evaporators  and refrigeration systems installation,we provide the best servicing and we do a regular maintenance of all types of air-conditioning systems

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have all the relevant experience and qualification for our job. we have over 8 years experience working in this industry with all type of domestic and commercial work

Diamond Air Conditioning And Refrigeration Pvt. Ltd

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