Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Always stand by my work and if anything where to happen I would do my best to resolve the issue.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Completed secondary school and moved to London. It was there I began tile laying. Since then, 13 years later I've completed two trades in construction.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Not really only its always a joy to see the project come together and see the clients look of happiness and delight that it's exactly how they wanted it done.

Question 4

What do you like most about your job?

Accepted Answer

The final finish. The satisfaction you get when its handover makes it all worthwhile. Also to achieve what the costumer requested

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you qualified ? Do you provide a guarantee with the work you do . Do you have insurance .

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Mainly where the feature tile should be or what grout looks and matches best with the tile. I provide a colour chart of all grouts so customers can choose the best grouts for the tile.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have been in many jobs throughout the years and learnt so much from working with others. All those years in the industry has been of valuable knowledge which I can now pass on to my clients.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Fully qualified tiler, with trade papers. Years of experience and knowledge to ensure you get a professional job done on time and at a reasonable price.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Area to be tiled, type of materials been used like ceramics,porcelain or mosaics. Is there a pattern like herringbone or diamond. Is there old tiles to replaced.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Removal of paint from walls. Use a scutching hammer to clean back the walls. Have a plumber organised. Organise removal of rubbish.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Will do free quotes to all Oneflare customers with a 5% discount. Call at any time to claim your free quote and discount

Question 12

What makes your pricing competitive?

Accepted Answer

My pricing is fair and reasonable. Rates are done by the going rate and every aspect of the job is done professionally and on time.

Question 13

How do you normally charge for your service?

Accepted Answer

Depends on the job. Jobs can be priced by meters or done on a daily rate. Waterproofing I charge daily rate, screeding can do a daily rate with materials supplied. Tile laying can be done on meterage all depending on material (ceramic/ porcelain). Miters are charge per liner meter.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Screeding, silicone and waterproofing. Also I'm an experienced bricklayer which can come in handy for tiling. Mitering or trims can be done at the customers request.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Completed cert 3 tilelaying. Completed cert 3 bricklaying/block laying.Over 13 years experience, completing two trades in the process. Plenty of experience with ceramics,porcelain and mosaics.

Dms Tilelaying

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