Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are insured business and always guarantee our work. We are very punctual, knowledgeable and honest with our work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We all have some skills and we are all good in doing something different. I have always been good in accounting, and people like to do what they are good at. That’s the simple reason for my career choice.

Question 3

What do you like most about your job?

Accepted Answer

I really enjoy with numbers and understanding how business works, seeing the critical decisions and the feedback that eventually shows up in the bank account.  I really like seeing when there are measurable results of something, not just a gut feeling.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

A good bookkeeper will take care of the day-to-day transactions and keep your business on track financially. Bookkeeping is rescue work, tidying up mistakes made by inexperienced staff or business owner. Before hire bookkeeper, - check their past work record - contact their referees and talk to them

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Normally, clients first preference to save $$$ for their businesses. We educate them with our many years experiences and save their money through the right path.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our brand, qualification and expertise makes us the most reliable and trustworthy candidate for the job. We always give respect to our all valuable customers and their requirements. We don't compare the jobs with $$$ - we value to every job.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

E and H Financials Group has experienced staffs to address your specific bookkeeping and accounting requirements. We are also specialised in personal risk insurances, home loans and financial planning.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

When we provide a quote to a customer, we follow the following steps: 1. understand structure of the business like pty ltd or trust etc. 2. business work details like income and expenses etc.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We normally travel to the client's business address to save their travelling time and money. We offer the free business risk assessment at our cost.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Receive one-month free access to Xero, MYOB and QuickBooks with no set up cost when you sign up for my bookkeeping service through the Oneflare.    You will also receive 10% off your all bills.

Question 11

What makes your pricing competitive?

Accepted Answer

We normally search in the market on regular basis and offer competitive price to our customers. To do that, we see if we’re competitive with other services in our area and also decide if we add enough extra value to our services (experience, skill, speed) that we can demand a premium rate.

Question 12

How do you normally charge for your service?

Accepted Answer

It all depends upon job. We can charge on hourly basis or fixed amounts whatever client preferred. Any enquire through the Oneflare, we offer free business risk assessment and 10% discount on-going job.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

- Data entry - Preparation and lodgement of BAS and tax returns - Payroll and superannuation - Accounts payable and receivable - Bank reconciliation - Setup of new company/business/trust

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are qualified accountant and bookkeeper with over 6 years industry experienced. The success of E and H Financials Group can be gauged by our total commitment to pursuing our clients' interests in a positive, professional and energetic manner.

E And H Financials Group Pty Ltd

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