Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are privated limited company and we guarantee our work to meet your expectation. We ensure that our client is happy with the results before we complete the job.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Information Technology and Business are our passion. We love to help people with our technology knowledge and skill. We love to see the end result of a success job completion.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We have a customer which had an issue with his system. Due to our best service and delication, he is so thankful that we resolve his issue (at times without further charging him), he give us a thank you card, with a small token for our extra effort.

Question 4

What do you like most about your job?

Accepted Answer

To serve the community and to use technology to help people to be more efficient in their work and to assist anyone with computer issue.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

The customer need to know if the job can be done to get the right service professional. Background of the professional is important.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers like to ask questions that they want to know and we answer all the questions on the spot, while we focus on doing the job.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have Australia Security baseline clearance, so that you could trust us with your data. We have all the qualifications and experiences required for the job.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our fields of specialisation are Business Intelligence and Computer Services expertises, providing professional services with ‘heart’ work and dedication. We also provide value for money, $50+GST per hour (usually $100+GST per hour) base on our corporate level of expertise.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What is the problem? What operating system are you using? What is the expectation of the outcome or results that you want, at the end of the completed service.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

There are no on-call charges. The charges start when we reach your premise. We will try to complete the job as soon as possible, so that the client will pay the minimum cost.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Special offers pricing, $50+GST per hour! (Usually $100+GST). That's is 50% discount! EISENRIC provides only the highest experienced consultant expert to your doorstep.

Question 12

What makes your pricing competitive?

Accepted Answer

Best value for money, with highly trained professional expertise at your door steps. We aim to get the job done as soon as possible!

Question 13

How do you normally charge for your service?

Accepted Answer

Offer price now! 50% discount! Now only $50+GST per hour (usually $100+GST). Best value for money and we come to you.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

With our Computer Services, EISENRIC provides only the highest experienced consultant expert to your doorstep.  Same-day, onsite computer help, repairs, and services; we can work on any technologies, from PC to high end servers. With our Business Intelligence solutions, you could set targets and ach

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

EISENRIC team consists of the most sought after talent in the industry with experience from the world's top and largest technology companies. Our experience span over 18 years in the corporate world and in many different industries, working in roles as Solution Architect, Network Engineer, Infrast

Eisenric Pte. Ltd.

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