Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have all required insurances & registrations in place, respective to the relevant governing authorities.  Posts and articles are emailed through to the client as part of our standard approval process prior to making them live.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

We love it when our customers call us to let us know they have received a comment from one of their clients to say how they LOVE the recent social media post.  Their customers don't realise that it isn't really them.  That is the delight of being a ghost writer.

Question 3

What do you like most about your job?

Accepted Answer

We love the diversity of the business owners that we work with, and the chance to fully utilise our creative skills to emulate their individuality and to have that shine through as the business' personality.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

These are a few questions you should ask to ensure you are hiring the right person to manage your Business Social Media. What is the experience of the writers? Do you have examples to show us? What breadth of experience can you draw upon? Do you have specialists for the image based channels (partic YouTube & Pinterest)?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Why can't my teenager take care of it for me?  - We utilise a marketing approach, with an emphasis on the social aspect, which delivers specific & measurable business accomplishments.  What if I want to stop?  - The initial commitment is 6 months.  After this time, we require 30 days notice to cease the agreement.  What if I don't want all the services in the package?  - That's fine, we will only write to the selected channels, but the pricing remains the same.  Can I have the Power Package + the Blog Writing?  - Yes

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have a proven track record of consistency and ethical practice.  We are also committed to avoiding controversial posts and comments so that your audience is not alienated.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We have real, practical experience, and writers from a vast range of backgrounds.  We are able to match the "voice" and "personality" of the business and draw on a wealth of industry specific resources.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

During our initial consultation, we will ask you about who your target market is, how you are currently using Social Media and what your anticipated outcome is.  We will also discuss what makes you different from your competitors.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

3 tips for using Social Media for Business 1. Be consistent - but don't post TOO often 2. Keep it social - stay away from the "buy my stuff" posts 3. Leverage your posts - Use applicable messages across various channels.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Do you love our services?  Refer your colleagues and receive a $40 credit toward your next month's invoice (applicable to PowerPackage or SuperPowerPackage only) for each client who takes up our services.  Max 2 x $40 referral credits per month.  Referral must enrol in PowerPackage or SuperPower Package for a minimum of 6 months.

Question 11

What makes your pricing competitive?

Accepted Answer

Because we have designed the process around a leveraged strategy, we are able to provide premium services at incredibly affordable prices.  Others have been known to charge double our fees to do less than we do.  Our commitment is to make our services as available as possible to as many as possible.

Question 12

How do you normally charge for your service?

Accepted Answer

Writing fees are invoiced and paid monthly in advance.  This is an on-going program designed to strategically improve the reach and impact of the business and to grow sales through a manageable systemised process.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in getting the exact feel and emotion of the business out to their specifically targeted audience across a range of business professions and industries.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

The team is led by a qualified teacher, with 30+ years of sales & managerial experience, and practical real results with genuine sales using proven Social Media Strategies means that our team is built on a foundation of indisputable skill & expertise.

Wordify Australia (E Butler)

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