Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Every Penny Counts is a holder of Professional Indemnity Insurance which provided an ease of mind for prospective new clients.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Penny holds years of industry experience across the Financial, Government and Private sectors.   Penny is versatile and passionate about providing intelligent financial solutions for small to medium business enterprises.

Question 3

What do you like most about your job?

Accepted Answer

Every Penny Counts enjoys working for clients within various industries. We enjoy doing the best bookkeeping and providing clients the power to understand their finanacial position.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you qualified? Do you use xyz accounting software? Why should I have you do my books? Do you have insurance?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How can I save money! A review of their profit & loss and cash budget with indicate where the money is going. I take clients through this and offer some strategies on moving forward and trying to achieve their goal.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Every Penny Counts Bookkeeping Services holds all the certifications required to be a qualified bookkeeper. We strive on keeping up to date with current legislation, accounting software and all things relevant to bookkeeping.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Every Penny Counts is a professional bookkeeping service that will provide you,the business owner, peace of mind about the financial aspects of your business

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What stage their bookwork is at?  When was the last BAS lodged? What accounting system do your currently use? How many employees do you have? What type of entity is your business?

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Ensuring all the information (receipts, invoices, bank statements, etc) are at hand.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Initial consultation pertaining to your bookkeeping requirements is free of charge.

Question 11

What makes your pricing competitive?

Accepted Answer

Every Penny Counts provides a unique style of bookkeeping services. We offer various ways to work with the client ensuring that the cost is minimized for the business owner.

Question 12

How do you normally charge for your service?

Accepted Answer

I charge an hourly rate. I also charge a fixed fee which is dependent on the business needs. This can be discussed at the intial appointment.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Every Penny Counts provides bookkeeping services for sole traders and small to medium businesses within various industries onsite and offsite.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Certificate IV in Bookkeeping, Diploma in Investigations, Diploma in Health and Environment, Diploma in Policing.  Industry experience in Accounting, Banking, Government, Policy development and implementation, management and investigations.

Every Penny Counts Bookkeeping Services

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