Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a fully insured company with liability insurance of 20 million.Our material has a warranty of 25years and we guarantee our workmanship for 10years!

Question 2

How did you decide to get into your line of work?

Accepted Answer

As a ex South African that left my country 14years ago i had to decide how to provide for my family.I love meeting new people and guttering is a great business to be in witch made it a great combination.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

My favourite story is when your turn up to replace one downpipe but end up replacing a whole house of gutters and some garden work.At least the baking was great!

Question 4

What do you like most about your job?

Accepted Answer

We work on different locations every day and come across new challenges everyday.We meet incredible new customers and friends along our journey and we love to see how our business grow with a smile on our clients faces.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Look at appearance and professionalism.Are they a registered company and do they have references. Do they have liability insurance and do they look presentable.The way they are going to present themselves is the way they are going to present YOUR house.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

CAN YOU FIX THIS PROBLEM?  You can fix any guttering and leaking problems if you put your mind to it.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have 9 years experience in guttering and we strive for excellence in our work.We are here to stay and grow and to become leaders in guttering in Western Australia.If we cant stand by our word we shouldnt be in business!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We specialise in guttering and downpipes.We have a reputation as a company that works fast sufficient but do a immaculate job!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

All we need to know is where the property is located and if it is a double on single story.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Firstly feel free to give me a call and set up a meeting with me and we can have a look at your property and decide what will be the best approach.  You dont have to pay ANY upfront deposit and full payment is not expected till work is fully completed. Spent $2000 and receive 2 free downpipes!

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All One Flare customers are eligible to receive TWO free downpipes when spending over $2000 and also would receive free old gutter removal for FREE!

Question 12

What makes your pricing competitive?

Accepted Answer

We are a small and fair company that strive to help others.We like to treat customers fairly but as well get treated fairly.

Question 13

How do you normally charge for your service?

Accepted Answer

We usally charge  per meter for gutter.This gets calculated as per difficulty per house and the time it would take to do the work. Downpipes gets price as well as per difficulty to install and height of downpipes.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We mainly specialise in gutters and downpipesand soakwells,but as well do a little bit of roofing if necessary.Anyone can do roofing but not everone can do guttering.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have 9years experience in guttering and with 5 years gained in New Zealand.Unlike other metal workers we only do gutters and downpipes and that makes us the best in our field

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