Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a true trade print business partner. Our guaranteed high quality full colour CMYK offset printing, reliable and quick delivery service and importantly competitive pricing can add real value to your business.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I'm a little OCD, and like everything to be perfect, I started working for a in house printing company since 1997 and it just clicked. After a while I had a very big clients requesting that I be the only printer to return to their business. I had a notion to get into my own business and after doing so I've been lucky, it ended up being very successful.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We are the most reliable printer in serviceseeking, we are trade printer with thousands of customers. We are Professional Clothing Prining, Offset Printing & Sign company, with Graphic Design, Web Design, Programming, Media & Online Marketing department.  We got thousands of clients, include Target (Coles group), Kraft Foods Inc, Gotalk Mobile, LJ Hooker, Westfield, Windsor Institute etc. We are ranking TOP 1000 website in NSW and TOP 5000 website in Australia Nationwide.

Question 4

What do you like most about your job?

Accepted Answer

To see our customer's business growing bigger with our works. EverywherePrint has been exclusively servicing the Australian and New Zealand design and print trade since 1996, and now worldwide. We become the first and only trade printer in Australia and New Zealand to offer a completely sustainable printing service, using our 2 offset waterless presses that offer you faster turnaround times, more vibrant colours, improved and more consistent print quality, and little to no variation between print runs.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Please Check our website ranking (We are TOP 1000 website in NSW and TOP 5000 website in Australia Nationwide):  http://www.alexa.com/siteinfo/shopcorporation.com  And also check our competitors ranking by typing their domain name:  http://www.alexa.com/siteinfo/*****.com  Please note if our competitors can't even market their own website they can't market yours! When we making your website we also consider Search engine optimization and unique targeting methodology to bring you a lot of free traffics from search engines!  http://en.wikipedia.org/wiki/Search_engine_optimization

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is the requirement for artwork? You can ask our graphic to do it for you. Photoshop Photoshop TIF, PSD 300 dpi, CMYK colors.  See the preparation guidelines below.  Illustrator Set all fonts to outlines and be sure your job is saved as CMYK. See the preparation guidelines below.  Free Hand Fireworks, Freehand EPS. See the preparation guidelines below.  inDesign InDesign INDD, Set all fonts to outlines and Embed all Links (all colors and images in CMYK).  See the preparation guidelines below.  CorelDraw Corel Draw CDR or convert to EPS, Set all fonts to curves (all colors in CMYK). Please make sure that you leave an additional 1/8th of an inch all around for bleeding if your document bleeds. See the preparation guidelines below.  PDF Make sure all the fonts are embedded.   PREPARATION GUIDELINES (please read in its entirety before creating your file)  Photoshop files, and bitmaps created by various applications: Color mode must be CMYK, not RGB. (CMYK mode uses the ink colors cyan, magenta, yellow and black). Resolution must be 300 dpi at 100% of the size used. Pantone and other non-CMYK spot colors will be converted to CMYK on your end when you create the file, as long as you output as CMYK. NOTE: jpgs, Photoshop files and some tiffs and bitmaps often are created as halftones, through consumer-based input devices such as digital cameras and scanners. They tend to save in RGB color format, which cannot be used for full color output. These files often come with halftones which compromise solid colors especially around the edges of lines, for example where black text meets white background. If your file has large amounts of black text on white background, please consider outputting it as a PDF with vector type (converted to outlines) instead. The type will be sharper and there will be no “halftone dot” effect on the edges, which is especially bad for small type. Photoshop files should be flattened before sending, but this also may cause a halftone effect of black type on white backgrounds. The workaround for this is to flatten all layers except the type layer, then create a PDF file; the type will remain its sharpness as vector type but in this case you will need to provide the fonts to us if half toning is an issue for you. If this is your choice, please call and discuss it with us. Postscript files: Programs such as Microsoft Publisher cannot output as PDF or bitmaps, but can output as Postscript files. On our end we can convert postscript files to printable PDFs as long as your application is correctly configured for full color (CMYK) output. PDF files:Many applications create PDF files, but not all PDF files are suitable for full color printing. Here are some guidelines to create printable PDFs. NOTE: Printable full color PDFs must comply with the PDF/X-1a standard. Some programs including InDesign and CorelDraw allow this standard to be chosen when creating the PDF. If your program has this capability please use it, as our preflight program will reject any PDFs that don’t qualify. We have the capability to fix some problems on our end but it is better if you create a proper PDF from your end.  If your program does not specify the PDF/X-1a standard, follow the guidelines below and send us your file and we will check it for you.  In your layout program, before outputting a PDF:  convert all fonts to outlines/curves/paths. Some programs like CorelDraw can be set to do this when creating the PDF. In InDesign you must convert fonts to outlines before creating the PDF. Some programs like Quark let you embed fonts in PDFS but not convert them to outlines; if so, choose this option.    be sure colors of all objects, type and graphics are CMYK (For jobs using spot colors see below). Quark, InDesign and CorelDraw, for example, can be set to convert everything to CMYK during creation of the PDF but it is recommended you do the conversion before output to be sure there is no color shift when RGB photos are converted to CMYK. Illustrator, Photoshop and others can be set to CMYK mode before (or after) a job is created.    flatten transparency. Transparent effects are not allowed in printable PDFs, so if you have created transparency in Illustrator or Photoshop, flatten (rasterize) the elements affected by the transparency.    Bleed: Even though you may have created “bleed” for jobs whose graphics go past the edge of the page, when you create the PDF some applications let you specify the bleed. If so, do so, and use a bleed of .125”. If you do not allow bleed, the graphics will be cut off AT the edge of the page where our cutter must trim. This means we either have to trim slightly inside the edge or expend the image slightly so it prints a little over the edge (this can be a problem where important graphics or type are very close to the edge). The alternative is to risk a thin while line ON the edge, since our cutter cannot trim every sheet exactly where the image stops. The purpose of bleed is to avoid this problem.    Spot Colors: Spot colors can be used in PDFs but should only be used for 2- or 3-color jobs (for example, business cards and letterheads)  requiring precise coloring according to samples in a PMS (Pantone Matching System) book, or a PMS (Pantone) number supplied by your client. PMS colors should not be used in CMYK jobs, as conversion to CMYK by the output program is not always accurate for all PMS colors. Your spot-color PDF should be created in a CMYK mode whether or not any of the CMYK colors are used. NOTE: If you do not have a PMS swatch book or a PMS number from your client, do not choose PMS colors by looking at your monitor screen.    All monitors are different and they will not match the printed piece. Only using a PMS swatch book or looking at a color proof will let you know if the color is what you think it is.              Document Size    When you select the size of the document you need, please make sure that you leave an additional 1/8th of an inch of background art/graphics all around for “bleeding” on the page if your document has art the goes to the edge of the page. This will ensure that your entire art and text will be visible once it is cut to its final size. Make sure, however, that no important art or text is in the bleeding area. You should also have at least 1/8" inside the final size (see graphic below). When using a border, remember it may be unequal either top to bottom or side to side due to minor, inevitable movements in the press and in the cutters.  What's a bleed? The paper is trimmed after printing to insure the ink runs fully to the edge and not stopping short of it. Why Bleed? The purpose of a bleed is to continue a color, image or design off the edge of the page. Is it required? Yes. If there is a color, an image or design that goes to the edge of the document. A document with a white background with no image or design that goes beyond or to the edge does not require a bleed.    For Example  If your final size is to be 3.5” x 2” you may set your guides to 1/8” outside of the document bounds all around the document. Background colors and other designs may extend to these external bounds (bleed), but no important artwork or text should be in this area as it will be cut off. Important Art/Text should be kept at least ⅛” away from the trim. This is visible in the graphic below as the "SAVE TEXT AREA". This means that the area where important artwork (logos, text, etc.) and information will reside on a 3.5"x2" that has an actual size of 3.375"x1.875". EverywherePrint is not responsible if important artwork or text extends beyond these specifications and is cut off.  500 x 300 When exporting images to TIFF or any other formats,  always make sure the Anti-Alias setting is active. This will make the text look significantly better and the overall job look much nicer. Read more about Anti-Aliasing below.     Folding    When designing jobs that must be folded, the setup and positioning are probably the most important factors. When designing Half Folds the simple way to do it is dividing the page in half with a guide and then positioning text and objects where they should. This is simple because for example dividing an 8.5 x 11 in half is either 4.25 or 5.5. Now it gets a little interesting when you try to divide a Tri-Fold by 3, using inches. 11 divided by 3 equals 3.666.  100 x 130	100 x 130	100 x 130 Tri-Fold	Half-Fold	Z-Fold    Image Resolution    All images must be submitted at 300 dpi or higher at 100% scale (of the print size) and must be submitted in uncompressed TIFF, JPG, PSD format. They must all be converted to CMYK colors except for jobs that will be printed in Grayscale.  Excessive image resolutions (beyond 300 dpi) will only dramatically increase your file size and will not improve the print quality. Furthermore, the extra time required to handle these larger files could delay your turnaround time. Vector-based graphics suitable for type and logos should be submitted at 100% scale and converted to CMYK format with all fonts converted to outlines.     Images from Digital Camera Start with a good image. A good print starts with a high-quality image. One that merely looks good onscreen is not enough. Here’s what to look for in an image file:  Before using images from a digital camera, make sure the camera is set at a high resolution to result in 300 PPI at the intended photo print size. Most cameras have various settings for resolutions. The highest resolution for your camera depends on how many Megapixels it has. You cannot increase the resolution of a photo after it is taken, except by reducing its dimensions.  Minimum image resolution Maximum print size 1050p X 600p 3.5" x 2" 1200p X 1800p 4" x 6" 1500p X 2100p 5" x 7" 2550p X 3300p 8.5" x 11" RGB colors are those used by most digital cameras. RGB is NOT, however, used for printing color output. They must all be converted to CMYK colors.     Images from Sanner Like a digital camera, a scanner must be preset to the proper resolution before image capture. Many scanners default to 150 PPI and RGB input. Set your scanner’s resolution so that it results in 300 PPI at the image’s final print size. Always save your pictures in the TIFF, JPG, PSD or PNG format, and they must all be converted to CMYK colors.     Images from Internet Images found on the Internet are typically at a resolution of 72 PPI. This resolution is much too low for quality printing. In addition, most images on the Web are protected by copyright laws. For these reasons, we do not recommend using images from the Web.     Anti-Aliasing To diminish the step-like lines in images that should be smooth, by surrounding the jagged edges with shades of color. Anti-alias should remain checked because it smoothes the contours of the elements, it makes bitmaps look smooth and not jagged (like steps) at the edges.  600 x 150           Color    The PMS and Pantone colors need to be converted to CMYK colors. Please, never submit anything using RGB, Pantone or PMS colors! We also cannot accept spot colors, only process colors. Our output programs will automatically convert Pantone, PMS, RGB and spot colors to 4-color tints, but the results are often undesirable. Avoid unexpected results by designing and submitting your files in CMYK only.  What are CMYK Colors? What are RGB Colors?  	 	 	   	 	  Most color presses (including those used by City Colors) use the combination of these four colors (Cyan, Magenta, Yellow and Black) to create full color output.  RGB colors are those used by most computer monitors and televisions to display full color. It cannot be, however, used for printing color output.  Rich Black To obtain the richest possible black, all heavy blacks should be configured with the following color combination:  	 Cyan: 70%  	 Magenta: 70%  	 Yellow: 0%  	 Black: 100%  Also remember that you should never set any color to overprint unless it is black. When a color is placed on top of a darker one, that darker one will always be dominant and will always overprint the light one causing the color to print incorrectly.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We got thousands of clients, include Target (Coles group), Kraft Foods Inc, Gotalk Mobile, LJ Hooker, Westfield, Windsor Institute etc. We are ranking TOP 1000 website in NSW and TOP 5000 website in Australia Nationwide.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

EverywherePrint have lowest price policy and our quality is much better.  We are one of the most reliable printer in Australia, we are trade printer with thousands of customers. We are Professional Clothing Prining, Offset Printing & Sign company, with Graphic Design, Web Design, Programming, Media & Online Marketing department.  We got thousands of clients, include Target (Coles group), Kraft Foods Inc, Gotalk Mobile, LJ Hooker, Westfield, Windsor Institute etc. We are ranking TOP 1000 website in NSW and TOP 5000 website in Australia Nationwide.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How many of them? How many gsm thickness? What is the meterial: paper / card / plastic card / pvc banner / Lightbox film / photo paper? Finishing options: Gloss / Matt Laminate / AQ varnish / die cut / round corners / Hole / Foil etc

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Print more and save more. Ask for Price beat, we do have price beat policy and we do beat any price, or we will pay you $20. Be loyalty customer and we will reduce your price.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free Business cards for Oneflare customers. And extra discount for Oneflare customers. Just enter the code "oneflare" when you check out.

Question 12

What makes your pricing competitive?

Accepted Answer

We have lowest price policy, nothing we can't beat. And we have good network with all major printers in the world. Our guaranteed high quality full colour CMYK offset printing, reliable and quick delivery service and importantly competitive pricing can add real value to your business.

Question 13

How do you normally charge for your service?

Accepted Answer

We have lowest price policy, nothing we can't beat. And we have good network with all major printers in the world. Our guaranteed high quality full colour CMYK offset printing, reliable and quick delivery service and importantly competitive pricing can add real value to your business.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We do print anything and make any signs, we do have the best price with price beat guarantee. Nothing we cannot print, nothing we can't beat. And we have good network with all major printers in the world.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Senior graphic designer (worked in SBS TV for 5 years as Senior graphic designer), set up and operate letterpress, lithographic, flexographic, gravure printing presses, digital printers and work on a range of printed products. Trade partner with printing or graphic arts firm, work as a print machinist in the printing and graphic arts industry. to set up and operate letterpress, lithographic, flexographic, gravure printing presses, digital printers and work on a range of printed products.

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