Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our business is fully insured against public liability and damages, This therefore gives the customer peace of mind knowing they can rely on our business.

Question 2

What do you like most about your job?

Accepted Answer

We love the diversity of each job. Especially the reward of seeing a happy home owners expression when the job is done and exceeded their expectations.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are reliable because we always turn up on time and maintain clear communication. You will soon see this for yourself during the quoting stage.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We are committed to maintaining clear communication with all of our clients and contractors to ensure our work exceeds your expectations. We also maintain affordable pricing structures that fall in line with industry standards.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Depending on the complexity of the job we may seek plans, approvals and other legal requirements. However, we can always work with the customer to ensure this is done.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customer can save money by simply being clear not their expectations and requirements for the work needing to be complete. This will ensure their are no surprises for us during work which could impact the overall coast of the job.

Question 7

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive because we fall in line with industry standards. We also ensure we can do the job with minimal machinery and operators to save you money - after all we want you to come back and use our services!

Question 8

How do you normally charge for your service?

Accepted Answer

All work is invoiced to the customer. It is then up to the customer if they wish to transfer funds directly into our bank account, or utilise our credit card services we have available.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Excavation Works Queensland specialises in the excavation and earthmoving requirements of Gold Coast and South Brisbane based residents and business.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All of our excavator operators have 10 plus years experience. This means that you can be guaranteed that you have skilled and qualified people to do the job at hand.

Excavation Works Queensland

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