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TOP QUALITY MOVERS

(1)

Completed 2 jobs on Oneflare

ABN

30 143 179 064

Business contact details

Address:Logan, Brisbane, QLD

Opening hours

Thursday:

Open 24 hours

Friday:

Open 24 hours

Saturday:

Open 24 hours

Sunday:

Open 24 hours

Monday:

Open 24 hours

Tuesday:

Open 24 hours

Wednesday:

Open 24 hours
SuccessOpen public holidays

Business description

We are a tow truck business and our focus is on ensuring we deliver quality service. We service all over Australia. We operate 24hours a day, 7 days a Week, incl public holidays. All our drivers have vehicle towing license, and we have various trucks Incl two car carrier trucks. Whether you need a tow truck for multiple cars, a small car, heavy vehicle, motorcycle or even a container we will get the job done. We respect and highly appreciate all our customers and we are keen to provide great suggestions whenever necessary. Our team will respond to your queries in a speedy manner. We are available 24/7 and always ready to resolve your concerns. So don't hesitate to call us on 0414 258 755

Accepted payment methods

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Cash

Direct Deposit

Direct deposit

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Mastercard

VISA

Visa

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Qualifications

To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

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Reviews (1)

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    Lainie A

    Verified Oneflare review

    21 Apr 2020

    Success

    Verified

    Job Type: Interstate Removalist

    Location: Page, ACT

    They quoted average size two bedroom house - my removal was 9 cubic squares more. I had no idea about size. At first they said they were unable to take all my items as they were doing another pick up. A $3000 quoted removal was then $3,900 and an extra $100 to take bed head and bed end off. Ask questions and READ the fine print as they don’t take your items into the house. Just drop off in the garage.
    TOP QUALITY MOVERS
    replied

    10 May 2020

    Hi Lainie, your feedback is appreciated however try your best to be precise next time. Firstly, I have explained to you thoroughly over the phone, cubic measurements are based on an estimate and we will not know for sure until we get on site. In future if you would like a more accurate ESTIMATE provide the correct information/ inventory list as this contributed to the miscalculation, Secondly, the guys on site did ask you if you wanted the extra goods to be loaded or not? It is part of their job to ASK! they can’t load the truck with out your permission. You said yes and they loaded it as per your request. Thus, it is only fair you pay the extra fees. Also, we explained to you the goods will be put into the garage/storage so I am not sure why you were expecting otherwise. Oh and in your review you forgot to mention we gave you a discount and waived the extra fees for loading and unloading. And, the fact you agreed to pay extra money to assemble and dissemble before we even confirmed the booking. We were honest and transparent with you both verbally and in writing from the start, but next time please be accurate and transparent so their are no surprises at the end for yourself and the removalists Oh and just a tip in life please consider being nice to the removalists/drivers. Take into consideration the fact they have been on the road for long hours trying to provide quality service. Their is no need to talk down at people. Respect is a basic human right. I hope you can apply this advise in your daily life. Thanks, Top Quality Movers

Frequently asked questions

  • Why should a customer hire you over another service provider?

    All our employers are fully licensed and accredited, we deliver high quality and professional service. We operate 24/7 and available to respond to your queries. We can be contacted by SMS, email, and phone and we will ensure to respond to your queries in a timely manner.

  • Is there a particular aspect of your trade or industry that you specialise in?

    We specialise in removalist and we offer storage services if customer requires. All our trucks have hydraulic lift, equipment strap, waterproof blankets, and side door with the ramp therefore you can rely on us to deliver your goods.

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