Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

been doing this for 12 years and fully insured for 12 years,and yes i guarantee my work.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

ive been in earthmoving for 12 years specialising in tight access jobs.You dont want someone who's just starting out digging next to your house.Im also a plumber so if pipes are in the way they can be repaired or diverted around your job.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Site access,job size,size of cut,what sort of spoil you have etc dirt,rock,bricks,rubbish and where to take it,what services are in the ground,dial before you dig if needed,

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Be organised,have site set out so theirs no down time,know what you want from your operator,don't wait for him to start before you make your final dicision on what you want.

Question 5

What makes your pricing competitive?

Accepted Answer

Ive been doing this for 12 years and plumbing for over 20,i know what im doing.Make sure your judging apples for apples,just because someone's $100 cheaper does'nt mean your getting $100 value.

Question 6

How do you normally charge for your service?

Accepted Answer

Normally charge on a day rate,but this depends on size of job and what machines i will be using.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All aspects of plumbing drains etc sewer and stormwater,tight access jobs,i also dig for extensions under existing houses,footings and landscaping with the capability to take spoil away.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

im a fully qualified excavator operator of 12 years,im also a plumber with a heavy rigid truck license,fully insured and specialising in tight access jobs,plumbing drains and footings.

Faulwetter Excavations

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