Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes and yes

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was in the fashion business in Singapore & London. After emigrating here, I wanted a career change and always loved interiors. Hence, I naturally studied Interior Design and the past is history.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

My name was given to a client by a builder. The client called and made the appointment but told me that they were not really interested to employ an interior designer.After my first meeting with them, I was employed by them!

Question 4

What do you like most about your job?

Accepted Answer

The interaction with clients and that I get to design and decorate such a variety of styles and outcomes. This keeps the creative fire in me burning...and I get paid to do so!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Some references from past clients. Some pictures of past work done. How long has the professional been in business. Will the professional achieve the clients brief

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Am I able to achieve their style? Am I able to design something unique? Will I understand what they want to achieve. Not a problem as I am a professional that just thrives on success

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have been in business since 2005 and  wouldn't be in business if I wasn't. Perth is a very small town.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I listen to clients wants and needs for the home and go the extra mile to help them achieve their desired design outcome. No two homes every looks the same. Great results always

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Design brief, aesthetic likes and dislikes, realistic budget for the job.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

-Compiling a design file of all they like and dislike -Knowing their budget for the job -Clear understanding of how they want to use the area. These will get you the best design outcome

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

My trade discounts for the items they purchace

Question 12

What makes your pricing competitive?

Accepted Answer

My clients get a trade discount for the items they purchase from the suppliers I recommend. This very often pays for my fees. Hence, it is a win win situation for both parties

Question 13

How do you normally charge for your service?

Accepted Answer

Hourly rate and can quote a ball park figure for the job after the first meeting. Very job has its own unique needs hence jobs may differ in price

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All aspects of Interior Design, Decoration and Styling. This covers Colour consultation, prestart for new homes, custom design furniture, window treatments & decoration

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a trained Interior Designer and have been in business since 2005.

Felicia For Lifestyle Design

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