Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we guarantee all of our work. If you are unhappy with any aspect of our work please feel free to make contact so we can rectify this for you. We insist on 100% customer satisfaction.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I started my business when our children started senior school. I was an area that I was proficient in and have always excelled in customer service, so decided to combine the two. I have met many lovely customers over the years and many have become life friends.

Question 3

What do you like most about your job?

Accepted Answer

The most rewarding aspect of our job is the client satisfaction. We enjoy your positive feedback, and the general good feeling of being able to provide an excellent service for our clients.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have a long list of regular clients on the coast who some I have been cleaning for up to five years now and a lot of my business is from referrals. A value the trust clients give me to enter their homes.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

My attention to detail is paramount to each job I take on. I am extremely reliable and will always arrive on time ready to transform your home. I pride myself on a job well done.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To provide an accurate quote we need to know how many bedrooms, bathrooms and living areas need to be cleaned. Also is it a one off deep clean, or a regular weekly clean.

Question 7

What makes your pricing competitive?

Accepted Answer

Being able to quote by viewing the property enables me to give the best possible price and time frame for the job to my clients, rather than guessing over the phone.

Question 8

How do you normally charge for your service?

Accepted Answer

My preference is to view the property very quickly first, at a time that suits you rather than quoting over the phone as this enables me to give the client the best possible price.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in regular domestic cleans. Whether it be weekly, fortnightly or monthly. Our personal service ensures our clients are happy with their on going service.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 10 years local experience, our client base has grown with constant referrals. Our quality work has also ensured tenants receive their bond back through their rental agency.

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