Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are completely insured and guarantee the standard of our work. We have testimonials available on our site too.

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I’m at the start of the planning process – is it too early to get in touch with oh perfect day?  With the current Covid-19 pandemic, can you help me with my wedding planning, covid-safe plan and any changes? All Darling Don't Panic wedding planners have completed the Covid Safe At Work course which covers: - Preventing the spread - Recognising the symptoms - COVID-19 safe workplaces - Identify and report risk for infection - Infection control  In addition, as a team we are keeping up to date with Covid / Coronavirus restrictions in each state. As soon as wedding restrictions change for NSW, QLD, VIC or TAS, our team are familiarising themselves with the appropriate covid-safe wedding plans and communicating these changes with you.  Rest assured our wedding planners will keep you informed and make suggestions on changes (if required) that will minimise disruption to your wedding plans. We'll also be flexible when things change and work with you to ensure you have the wedding you dream of.  Now has never been a better time to have a planner there with you, protecting your investment and keeping you well informed.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We absolutely understand the investment you're making into the biggest day of your life (and it's not just financial).  That's why our aim is to ensure that every single dollar, second and bead of sweat you pour into your day is absolutely worth it.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Darling Don’t Panic has developed an unrivalled reputation as a modern-minded, dynamic and creative-to-the-core wedding company that mixes style and substance with personalised service.  Recently named one of the Top 20 Wedding Planners to Follow on Instagram by Hello May and featured in articles across titles such as Wedded Wonderland, White Mag, GT Bride, Modern Wedding, Wedding Playbook, Aisle Planner, WedShed, Nouba, PartySlate, Easy Weddings, BrideStory, WedBooker, Brides of Brisbane, Polka Dot Bride and Style Me Pretty, we pride ourselves on our team’s experience, dedication and know-how when it comes to creating one-of-a-kind events that truly knock the socks off.  Luckily, we don't do anything by halves. We offer two, exclusive, start to finish options for our couples.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before making contact, it's helpful to know rough dates, if you already have a venue and an idea on budget.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Contact us early, before you choose your venue. We have great relationships with venues and vendors across Australia, and can quite often get exclusive discounts and deals.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

N/A

Question 8

What makes your pricing competitive?

Accepted Answer

Surprisingly, hiring a planner can actually save you money. Not only are we able to identify and negotiate the best value for money suppliers and vendors, but we have a range of packages to suit most budgets. If your budget is tight, we would encourage you to consider our more modest services. Our on the day service starts at $1400 and includes planning support in the final two weeks.   We take pride in our event experience and as such don't love the idea of just turning up on the day. It's not the best recipe for a streamlined & beautifully executed event. Both of our 6hr or 8hr On The Day services really are 2 week full planning packages. Both include full access to our event planning suite (from the day you book us, not just the final 2 weeks!), virtual advice from your Day Of planner throughout your whole planning timeline, and when you're 2 weeks out from your event, she'll meet up with you and take over the reigns for you. She'll produce your event timeline for the day, reach out to all suppliers and guess what - you can now relax and enjoy all your hard work, not just on the day, but that whole 2 weeks leading up to your event.

Question 9

How do you normally charge for your service?

Accepted Answer

Wedding planning, styling & on the day services range from $800 - $10,000 AUD. We also have a DIY service for $29 AUD per month.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Different companies call this different things, and as we don't do packages, you can select some components from these 3 categories when building your own quote via our Information Pack.  - Styling / Design / Visual Planning The concept creation, sourcing and dealing with visual items & suppliers for the decoration of your event. Examples of this could be sourcing hire furniture to dress the venue, finding an arch for the beach ceremony, finding the right florist who can do a boho luxe ceiling installation. Your planner will find these suppliers, narrow down the search as per your specifications and find suitable options. She'll get the quotes for you, and once selected she will deal with this supplier on your behalf.  - Planning / Logistical Planning The process of sourcing and dealing with suppliers to bring the logistics of your event to life. Examples of this could be sourcing a marquee, finding the right celebrant that suits your personality, finding a caterer who does share plates for long table dinners. Your planner will research these suppliers, again finding the right ones as per your needs, style and budget, and deal with these suppliers on your behalf in the lead up to your event. This can include the creation of floor plans etc if required.  - On The Day Coordination  Having a trained event planner on-site on the day of the event to make sure everything you've planned is setup correctly and the event runs smoothly. This service is available as a standalone service for clients who wish to do their own planning and just have some assistance on the day.

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