Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We carry professional indemnity and public liability insurance.  We work closely with our clients during all stages of a project.

Question 2

How did you decide to get into your line of work?

Accepted Answer

By completing a renovation I realised that this is what I loved doing and wanted to continue as a career.

Question 3

What do you like most about your job?

Accepted Answer

Having the clients dreams turned into reality. Creating beautiful design that is specific to each of our individual clients needs.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

What prior industry experience, what formal training was received, past clients and images from previous projects all assist in this decision.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Expected timeframe for the project, cost of the project and what service that they can expect to receive from us.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Fordree Design Group are experienced professionals with years of industry experience and knowledge in both residential and commercial interior design.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Experience, expertise, commitment to providing outstanding design and related services to valued clients.  Our ability to handle all sized projects.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need an understanding of the project requirements and the desired result.  For larger projects we prepare a return brief.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Have a good understanding of your needs. 2. Collect images of projects that you like. 3. Total budget allocation.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

To Oneflare customers we would like to offer a 10% discount off our standard rates for the initial client consultation.

Question 11

What makes your pricing competitive?

Accepted Answer

Reasonable time charges, ability to deliver quality projects quickly due to industry experience and knowledge.  Good understanding of clients needs.

Question 12

How do you normally charge for your service?

Accepted Answer

Charges are usually based on a time charge per hour.  For larger projects a fee proposal is submitted to client.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specialising in all areas of interior design from initial consultation to design development through to construction and post construction stages.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 15 years industry experience in both residential and commercial design. Formally trained at S.I.T & Whitehouse School of Design.

Fordree Design Group

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