Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured and guarantee our work (not physical outside damage) for a full year from invoice date. Ask us for details.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Loved art and used to go to a Sign co. at Rockdale on weekends to practice the brushwork (second coating mostly) until a Signwriter employed me. Loved it ever since along with many acquaintances on the way. Still friends with a few older signies.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We did work for a string of photo labs around Sydney years ago. Head office manager was leaving and offered parting advice. Saying the replacement manager may have his own "favourite signwriter" to supply signage. Sure enough he was right. Keep trying.

Question 4

What do you like most about your job?

Accepted Answer

Creating an impression on clients expectations and also their potential customers by finished artwork and signage.  Of course hearing them say its great!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Can I see (photos) of your work? Do you use vinyls rated 5 years+  (on outside signs)  10 years (on vehicles) If short term less

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do I need to clean my car before graphics are installed. The short answer is no. We include cleaning/degreasing/wax removal  outside thoroughly beforehand ,but you know.... its really better cleaned a few times beforehand.  Every bit helps.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

42 years experience with trade qualifications. We have supplied many businesses including NSW Government (30 years) with signs. Utilising changes to the modern format ever since.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We offer a professional, custom and prompt sign service. We use best materials and finish which look great for a longer time. When it comes to artwork we strive for the best impact.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Do you have artwork ie. logos etc. Is the sign inside or outside? What material ie short or long term/ size . Installation by us if so how high on building/access?  Delivery?  Type/model of vehicle. When expect completed?  Easy removal?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If you can supply finished artwork please do so but make sure it complies with our specs ie pdf vector. Simply ask us beforehand.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We include artwork in our pricing . Ask about a 600x900 changeable metal A frame (corflute insert) included in jobs over $1500

Question 12

What makes your pricing competitive?

Accepted Answer

We take into account what the customer needs and can usually work out solutions. This can mean a different way of doing a particular job ie. half wrap as opposed to full wrap.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge on a job basis for the material and labour involved in each stage of a project. Even a small sign has a procedure ie artwork, production ready artwork, materials preparation, print, cut, laminate, apply. And also install or fabrication costs may factor.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Car Wraps and Signage decals, fabrication of large signs as well as wide format printing. these days vehicle graphics are a large part of our production, including fleet decals.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Training at Sydney Tech for Signwriting also Screenprinting. Employed by various Signwriters before opening Sign Business. All tickets/licences  and insurances for most projects.

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