Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have public liability  health and accident  insurance.   Workers compensation  QBCC 53009   All work is guaranteed for quality of materials used and workmanship

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

When can you start and when can you finish   my answer is I start when they accept the quote and the tell me the start date   I access the job as it progresses and from experience give a pretty accurate completion date

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Always on time to quote to do he job and complete it on time  I keep the client informed on progress and probable completion date  I only  invoice for the amount quoted  unless an extra cost is agreed upon

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Always on time reliable provisional  service  all work guaranteed for quality of workmanship and materials supplied . A local and reliable tradesman  experienced in all forms of plastering work

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

exactly what they want done  access to the job site  who I am dealing with as far as making decisions concerning problems as they occur  who is paying for he completed work

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Make sure they have clear idea of what they want done. Make sure that the job is ready  all other trade work is complete. stay in contact and give a few days notice of start date

Question 7

What makes your pricing competitive?

Accepted Answer

Years of completing a wide range of job both domestic and commercial , a knowledge of current cost of materials and labour  accurate measurement and a knowledge of what is involved in carrying out the job to  be completed.

Question 8

How do you normally charge for your service?

Accepted Answer

We can work by the hour, time and materials. Or I can give a quote for supply of materials and labour to a finished ready for paint job. I can quote off a plan or site measure up.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in the finishing work  setting  and completing ready for paint . But we can do all of the prep and construction work required to get a job ready for completion.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 30 years experience in all forms of the plastering trade. We can do any type of domestic  new homes, renovations repair  work  fix.set,cornice,sand.  we can do any type of commercial work steel stud walls, suspended and grid ceilings  sound and fire rated systems  any type of work in the plastering trade we can do.

G J Gonda Plastering

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