Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are registered Architects with professional indemnity insurance. Our project experience ensures that our clients and their projects are in capable hands.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

2 years ago we worked on a renovation to an heritage Victorian terrace in Clifton Hill. Built in the 1880’s for the Kimpton flour milling family, the residence has been home since the 1960’s to the late Mars McMillan, a remarkable and gifted artist who pioneered the craft of harpsichord making in Melbourne. Artistry and craftsmanship had a long and rich history with this house. Against many odds and not without many coincidences, it is now the home of our client, a baker. Coincidently, it was also discovered that it was the home of my client's boyfriend during their university years.

Question 3

What do you like most about your job?

Accepted Answer

We seek to improve the built world, one design at a time. We marvel at the many impressive structures built by man over thousands of years - before they were constructed, they began as an idea in someone's head. We're delighted to be part of this process.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. What do they see as important issues for your project? 2. What is the architects design philosophy? 3. How is the office structured? And who will be designing your project? 4. How does the architect assess and monitor the budget? 5. What should be expected at each stage?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long does a project take? It really varies, depending on scope and complexity, we advise on a project-specific basis. What architectural software do you use? We use an array of software to deliver drawings a 3d images. We use Revit for modelling and documentation.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our director, Michael, believes trust and understanding are the foundation of a successful Client-Architect relationship. We are the invisible hand that assists our client navigate through the complex planning and building process and ensure the experience is positive, fun and rewarding.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

At Geselle, we design spaces and buildings that are very well considered. Our projects not only function well, they look good. We take inspiration from the personality of each client, and along with our own design sensibilities, ensure a creative solution to any design or building brief.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Site / property details (site address, land survey, building plans, photos or the like), project brief (what does the project involve and what service would you like us to provide), project budget (how much is budgeted for the entire project and how much you would like to invest in design), program.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Understand your project (brief, budget, program). Speak with Council and Authorities to learn any constraints to your proposed project. Consider what skills you have to contribute to the project if you wish to reduce cost of professional fees.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are happy to offer Oneflare customers bundled service packages. Please contact us to discuss what we could offer on your project.

Question 11

What makes your pricing competitive?

Accepted Answer

As a small business, our overheads are lower. We have invested in technology and operational practices that allows us to invest time in aspects of a project that create the most value - understanding our clients and exploring design solutions to optimise value for each project.

Question 12

How do you normally charge for your service?

Accepted Answer

We offer fixed fee or percentage based fee structures. Typically, for projects where the brief and scope of works are well defined, we offer clients a fixed fee to assist clients in managing and controlling their project budget.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Residential design + interior design. We specialise in delivering thoughtful and considered spaces to home-owners looking to create their dream home, as well as assisting developers deliver townhouse and apartment projects with a creative flair.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

The director, Michael, is a registered Architect with with over 12 years industry experience across a portfolio of over 80 individually crafted houses of varying complexity and scale, and numerous interior projects across the residential, multi-residential and hospitality sectors.

Geselle Architecture Pty Ltd

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