Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Full Insurance and yes any work Carried out has my Warranty for the life of the carpet. Even if the carpet is 20 years old

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was trained by my brother inlaw and stayed with him for 5 years until I was confident in my profession

Question 3

What do you like most about your job?

Accepted Answer

Most of all i like the Verity of People,Places,and Different types of Jobs that need to be  Fix

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you Power Stretch the Carpet.Do you give Warranty. How man years Experience do you have. Is there any one that can recommend you.Do you Latex the Join in the Carpet if the Carpet needs Joining

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can I Repair the Carpet,Yes most Carpets Can be Repaired.Can I Match the Carpet. If the Carpet is More than One Year Old it is Quite Hard to Match. Will you see the Repair after its Done yes most time you can see a colour Differences but in time it will match in

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

i Enjoy what i do and Many Years doing the same type of work i am an Old hand at it.I also like to think i am a man of my Word Old School if you say your going to do some thing and give a time then lock in and do it

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

There is a Standard that must be up held I am not into short cuts with my work. its not about how fast I can do the job but that the job is done Right

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A Good description of the issues on the phone gives me a good mental picture of what needs to be done to determine what needs to be address so that I can work out a price that is fare

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1 you don't need to replace the Product by repairing. 2 you don't need to move all your furniture out  for a day. 3 It wont take up your hole day for me to Repair Carpet.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I do offer Pension  discount

Question 11

What makes your pricing competitive?

Accepted Answer

I know this as when I have had to have work done my self general cost for call out fee. especially when it comes to quality trade work. the old saying you get what you pay for. In saying that what is a fare thing for the consumer

Question 12

How do you normally charge for your service?

Accepted Answer

I invoice Clients and Get Paid Via Cash,EFT,Cheq

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

These days i do a lot of Repair work and Restreach Carpet so the life of the Carpet is Prolonged

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

As a Apprentice i was Trained thoroughly for 5 years. One thing that stands out to me, all my Carpet jobs are Power Stretch. 90% of  Carpet layers will only Knee Kick your carpet out  were i will Power Stretch.

Greg Isaac Pty Ltd

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