Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Team Hamilton is fully insured and we will guarantee our work,  All insurable work ie: over $3,300 in Qld is covered by law and the Q.B.C.C. act All trades are fully compliant with current safety cards, working at heights permits and insurances.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was born to this job...It was pre ordained that I would be a roofer.......Initially I was a carpenter but then realised if it couldn't be fixed with a piece of metal, a screw or a rivet then it couldn't be done!

Question 3

What do you like most about your job?

Accepted Answer

Helping people with their building problems, solving issues that inevitably arise from dealing with roofs & gutters. Happy customers make us happy.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We have a friendly work atmosphere and most people ask why are we so happy n friendly.....Answer = Because we love what we do.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Self praise is no praise at all....I would urge prospective clients to check us out through either the Master Builders, HIA or one of our suppliers, Stratco, Stramit or Lysaght. Due diligence will prove we are good at what we do, Team Hamilton has been on the Gold Coast since 1991

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Hamilton Roofing has been operating as a business on the Gold Coast since 1991. The Business was formed by Tim Hamilton to provide a complete metal roofing service to the commercial and domestic market in South East Queensland. Our services include the Supply and Installation of:  Metal Roofing in all profiles, including Roof Replacements (Re-Roofs) Metal Fascia and Gutter, including Gutter Replacements (Re-Gutters) Metal Roof Battens, Roof Insulation and Wall Cladding Ventilation and Skylight products Patio and Carport Systems Downpipes

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Customer name 2. Email Address 3. Phone number 4. Job Address 5. Scope of works (Incld's Colours, Profiles, Extent of work, Time frame for work to be done)

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Give clear, concise information when inquiring about the work. 2. Have all their requirements sorted ahead of the request 3. Compare competitors pricing.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Whirly Birds $199 each - supply and install Solar Power Roof Ventilators $979 each - supply and install (equivalent to 24 Whirly Birds)

Question 10

What makes your pricing competitive?

Accepted Answer

We have a range of competent people, from our estimation team, admin staff to installers, all of whom have a wealth of knowledge so we don't need to guess things.....we know what we are doing. when quoting re roofs for instance we can usually use state of the art arial imagery, saving time & money.

Question 11

How do you normally charge for your service?

Accepted Answer

We normally quote for the works and once quote is accepted and works completed we send an invoice, by email or post. We accept all credit cards, cheque, direct deposit or cash.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Metal Roofing in all profiles, including Roof Replacements (Re-Roofs) Metal Fascia and Gutter, including Gutter Replacements (Re-Gutters) Metal Roof Battens, Roof Insulation and Wall Cladding Ventilation and Skylight products Patio and Carport Systems Downpipes

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Hamilton Roofing works with Metal Roofing in all profiles, including Roof Replacements (Re-Roofs) Metal Fascia and Gutter, including Gutter Replacements (Re-Gutters) Metal Roof Battens, Roof Insulation and Wall Cladding Ventilation and Skylight products Patio and Carport Systems Downpipes

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Are you an insured business and do you guarantee your work?

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