Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are so confident in our work that we offer a money back guarantee and have NO lock in contracts!

Question 2

How did you decide to get into your line of work?

Accepted Answer

We started in the social media space around 9 years ago when we were looking for ways to promote our own separate business and were not happy with the poor results we were getting from printed press. We new there had to be a better way to find and connect with our clients, so we turned our attention away from the traditional media and onto social media. As a result our business flourished so much we ended up selling it and have since focused on helping other businesses do the same.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Revolution Automotive & LPG are our stand-out customer of the month. We have shot a tonne of videos with Revolution Automotive and used them in their Social Media strategy  The overall campaign is reaching all regions of the targeted Sunshine Coast region with excellent engagement from their followers.

Question 4

What do you like most about your job?

Accepted Answer

We love the positive feedback we get from our clients, as well as the real-time results we get through the various social media platforms. It's a business with a lot of flexibility with both customer focused meetings and back office video editing and campaign management, so there's always something to do.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Will they shoot videos, edit those videos and upload them to the social media platforms on your behalf? Will they run your social media campaigns in full, including posts, boosts and targeted marketing? Will they meet with you each week to present you with the latest statistics and reports?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most customers don't know where to start with social media... we give simple tips to get them on way while we build the full strategy for their overall marketing campaign.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

IC3 Solutions is Sunshine Coasts most trusted business for Social Media campaigns, call us today for a no obligation discussion.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Many providers claim that you can simply throw your logo on social media to get a result... nothing can be further from the truth. We work with you to identify your target audience and manage your campaigns to ensure your message is seen by those audiences.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Our service are only suited to clients who would be comfortable speaking on camera and interacting with existing and potential clients on the various social media platforms.  We will give you all the training required, but social media has no "silver bullet", it requires ongoing management (which we can do for you) and regular updates.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We highly recommend you get familiar with social networking before you call us. 1. If you don't already have a Facebook profile, we recommend you set one up and invite your friends to your page (we can do this for free later on if you're not comfortable with doing this yourself). 2. Lookup your competitors to see what competition you might have in the social media arena (we will provide a competitor report to you at our first meeting if you don't have the time to research this for yourself) 3. Think about possible campaigns you can run to promote your business on social media (we will come up with a list of suggested campaigns and present this to you in our first meeting)

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Mention this page and we'll give you take 25% off your first invoice!

Question 12

What makes your pricing competitive?

Accepted Answer

We handle your entire Social Media campaign including video editing and uploading, posting your social media updates and boosts. Our single monthly fee includes all video editing, coaching, social media updates and ongoing management of your campaigns.

Question 13

How do you normally charge for your service?

Accepted Answer

We have a simple monthly fee which includes: 1. Your social media strategy and management 2. Posts, Boosts and customised targeted marketing 3. Video capture, editing and uploading 4. Ongoing coaching and mentorship

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Social Media campaigns for businesses who want to reach their target audience in a fun and engaging method. Many of our clients have reported an increase in social media activity, conversations and conversions using our specialised services

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been in the Social Media business for over 9 years... and have seen amazing changes in that time. For example, Facebook has grown from a simple social site to a full blown digital platform with the ability to created targeted campaigns for businesses. Twitter has also tapped the lucrative advertising market and LinkedIn has become the number one platform for business - to - business connections.

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