Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are an insured business, and we stand behind the quality of our work with a guarantee. We take pride in delivering exceptional service and ensuring that our clients are satisfied with the results. If you have any concerns or issues with our work, we are committed to addressing them promptly and finding a resolution that meets your satisfaction.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No, we will not require customers to share their COVID-19 vaccination status.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

We understand the importance of ensuring continuity in capturing your special moments, even in unforeseen circumstances. Therefore, we always have a backup photographer or videographer available in case of sickness or other emergencies.

Question 4

How did you decide to get into your line of work?

Accepted Answer

I decided to pursue my career in videography and photography out of a deep-seated passion for storytelling and visual arts. From a young age, I was drawn to the power of imagery and its ability to evoke emotions, capture moments, and convey narratives. As I explored different creative avenues, I found myself increasingly drawn to the medium of film and photography, recognizing its potential to immortalize fleeting moments and preserve memories for a lifetime.  Over the years, I honed my skills through formal education, hands-on experience, and continuous learning. I immersed myself in various projects, ranging from personal passion projects to professional endeavors, each contributing to my growth and expertise in the field. Through these experiences, I discovered the profound impact that visual storytelling can have on individuals and communities, further fueling my passion for the craft.  Ultimately, my decision to pursue videography and photography professionally was driven by a desire to share stories, capture beauty, and create lasting memories for others. It is a career path that allows me to combine my love for creativity with my commitment to connecting with people and preserving moments that matter.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

Certainly! One of my favorite customer stories involves a couple who had faced numerous challenges leading up to their wedding day. Despite facing adversity, they remained resilient and unwavering in their love for each other.  On the day of their wedding, emotions ran high as they exchanged vows and celebrated their union surrounded by family and friends. As their photographer, I had the privilege of witnessing and capturing every heartfelt moment – from the tears of joy during the ceremony to the laughter and dancing at the reception.  What made this story particularly special was witnessing the couple's unwavering commitment to each other and the overwhelming sense of love and support from their loved ones. Despite the challenges they had overcome, their wedding day was a testament to their strength, resilience, and the power of love to triumph over adversity.  Being able to document such a profound and meaningful moment in their lives was incredibly rewarding for me as a photographer. It reminded me of the profound impact that photography can have in preserving memories and telling stories that transcend time.

Question 6

What do you like most about your job?

Accepted Answer

What I love most about my job is the opportunity to witness and capture moments of genuine emotion, joy, and love. Whether it's a couple exchanging vows on their wedding day, a family sharing laughs during a portrait session, or the excitement of a corporate event, being able to document these moments is incredibly fulfilling.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

When hiring a service professional, it's essential for customers to ask the right questions to ensure they're making an informed decision. Here are some key questions to consider:  What packages do you offer, and what is included in each package? What is your availability for my event or project date? Can you accommodate special requests or customization?

Question 8

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

What sets me apart as the most reliable and trustworthy person for the job is my unwavering commitment to professionalism, integrity, and excellence in everything I do. With years of experience and a proven track record of delivering exceptional results, I bring a level of expertise and dedication that instills confidence in my clients.  Moreover, I prioritize clear communication and transparency throughout the entire process, ensuring that my clients are well-informed and involved every step of the way. I take the time to understand their unique needs and vision, tailoring my approach to exceed their expectations and deliver results that surpass their wildest dreams.

Question 9

Why should a customer hire you over another service provider?

Accepted Answer

A customer should consider hiring me over other service providers for several compelling reasons:  Experience and Expertise: With over [number] years of experience in the industry, I bring a wealth of knowledge and expertise to every project. My track record of success speaks for itself, and I am confident in my ability to deliver outstanding results.  Commitment to Quality: I am dedicated to delivering nothing short of excellence in every aspect of my work. From capturing breathtaking moments to producing compelling visuals, I hold myself to the highest standards of quality and craftsmanship.  Personalized Approach: I understand that every project is unique, and I take the time to listen to my clients' needs and preferences. By offering personalized solutions tailored to their specific requirements, I ensure that their vision is brought to life in the most meaningful and impactful way possible.  Exceptional Customer Service: Customer satisfaction is my top priority, and I go above and beyond to exceed expectations at every turn. From initial consultation to final delivery, I strive to provide a seamless and enjoyable experience for my clients, earning their trust and loyalty along the way.  Innovative Solutions: I stay at the forefront of industry trends and technologies, constantly seeking out new ways to push the boundaries of creativity and innovation. By offering cutting-edge solutions and staying ahead of the curve, I help my clients stand out in a crowded marketplace.  Proven Track Record: My portfolio speaks for itself, showcasing a diverse range of projects and accolades that demonstrate my ability to deliver results. Whether it's weddings, corporate events, or commercial campaigns, I have consistently delivered exceptional work that exceeds expectations.  In summary, customers should hire me because they can trust in my experience, quality, and dedication to providing personalized, exceptional service. With me, they can rest assured that their project is in the hands of a true professional who is committed to bringing their vision to life in the most extraordinary way possible.

Question 10

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before providing a quote to a customer, it's important to gather key information to ensure accuracy and clarity. Here are some typical things I need to know:  Type of Service: Determine the specific service the customer requires, whether it's photography, videography, or both.  Scope of Work: Understand the extent of the project, including the duration, location, and any special requirements or requests.  Event Details: For events such as weddings or corporate functions, gather information about the date, time, and expected number of attendees.  Specific Deliverables: Identify the deliverables the customer expects, such as digital images, prints, albums, edited videos, or raw footage.  Additional Services: Inquire about any additional services the customer may need, such as drone footage, special effects, or post-production editing.  Customization Options: Determine if the customer requires any customization or personalization of the service, such as themed photo shoots or branded content.  Budget: Understand the customer's budget constraints and discuss pricing options that align with their financial expectations.  Timeline: Clarify the timeline for the project, including deadlines for delivery of the final product.  By gathering this information upfront, I can provide a comprehensive and accurate quote that reflects the customer's needs and expectations. This ensures transparency and clarity throughout the quoting process, helping to establish a solid foundation for a successful collaboration.

Schmal, Bjoern

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Business contact details

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Browse wedding photographer experts by suburb

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Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Need an expert?

Customer

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About Oneflare

Oneflare group

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Schmal, Bjoern