Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I have Insurance to cover all aspects of my work and can offer a full guarantee of safety and peace of mind.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I decided on a career change whilst taking time off work and as I was always good with numbers I took the direction of Bookkeeping & Accounting.

Question 3

What do you like most about your job?

Accepted Answer

The satisfaction of giving my clients peace of mind that their accounts are in good hands. Meeting different people and learning new things about various industries.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have you been a bookkeeper for? Are you certified? Do you have insurance? Can I also access my data?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is cloud bookkeeping? How much do you charge? How easy is it to convert from my previous bookkeeper to you?

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

I am fully qualified and certified Bookkeeper/Registered BAS Agent with over 17 years experience. I provide a professional and reliable service for small to medium businesses.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What type of business, are there any employees, the structure of the business i.e. Sole trader, Partnership, Company, Subcontractor. BAS on a monthly or quarterly basis.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have all documentation ready and provide it as neat and tidy as possible. This saves me time and you money.

Question 9

What makes your pricing competitive?

Accepted Answer

Priced only on consultation. The initial consultation is free. Once you sign up the service includes unlimited phone advice 7 days per week..

Question 10

How do you normally charge for your service?

Accepted Answer

I charge at an hourly rate or offer business packages which are designed to suit you and your business needs.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

A full range of bookkeeping services including: Accounting Software Conversion, Setting up a Customised Chart of Accounts, Accounts Receivable, Accounts Payable, Bank Reconciliation, Payroll, Superannuation, Preparation & Lodgement of  BAS, Financial Statement Reporting.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have 17 Years Experience providing bookkeeping for Individuals, Sole Traders, Partnerships, Companies, Subcontractors. MYOB and Xero specialist.  QUALIFICATIONS: Certificate IV in Accounting & Bookkeeping FNS 40611 Registered BAS Agent with the Tax Practitioners Board.  BAS Agent Number: 25569829

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